Zeeshan Rana
Cary,NC
Summary
Hardworking employee with experience in the Banking Industry. Pursuing opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
13
13
years of professional experience
Work History
Owner/Operator
PureLeatherBoom
04.2020 - Current
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Personal Banker
Wells Fargo
05.2016 - 02.2020
- Improved customer satisfaction by providing personalized banking solutions and exceptional service.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Enhanced client retention with proactive follow-ups and timely resolution of account issues.
- Streamlined daily operations, ensuring accurate transaction processing and efficient customer service delivery.
Bank Teller Supervisor
PNC Bank
01.2011 - 05.2016
- Improved customer satisfaction by efficiently managing teller transactions and addressing customer inquiries.
- Enhanced branch operations through effective management of daily bank teller activities and workflow prioritization.
- Increased overall efficiency by implementing new procedures for cash handling, balancing, and discrepancy resolution.
- Reduced errors in transactions by providing ongoing training and coaching to bank tellers on best practices.
Education
Associate of Arts - Business Administration And Management
Berkeley College
New York, NY06.2009
Skills
- Operations Management
- Operations Oversight
- Operational Reporting
Languages
Punjabi
Full Professional
Urdu
Full Professional
Hindi
Full Professional
English
Native or Bilingual
Timeline
Owner/Operator
PureLeatherBoom
04.2020 - Current
Personal Banker
Wells Fargo
05.2016 - 02.2020
Bank Teller Supervisor
PNC Bank
01.2011 - 05.2016
Associate of Arts - Business Administration And Management
Berkeley College
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