Zehra Raza
Lilburn,GA
Summary
Relentless professional known for working hard to determine risk levels. A well-spoken Fraud Analyst promoting exemplary talents in reviewing accounts and identifying issues.
Overview
6
6
years of professional experience
Work History
Fraud Specialist
Ameris Bank
05.2023 - Current
- Developed and implemented procedures to detect and prevent fraud.
- Provided exceptional support to internal stakeholders during fraud investigations, ensuring all relevant information was readily available for swift and accurate decisionmaking.
- Collaborated with cross-functional teams to develop and implement effective anti-fraud policies.
- Strengthened communication channels between departments, ensuring a coordinated approach towards combating fraud within the organization.
- Improved customer trust by promptly addressing and resolving reported instances of fraud.
Compliance Specialist
Georgia United Credit Union
04.2018 - 05.2023
- Collected detailed notes on investigations and other communication to adhere to legal requirements and enhance recordkeeping.
- Tracked customers' loan status to update appropriate teams and facilitate subsequent steps, leading to timely closings.
- Served as subject matter expert by advising staff and customers and working directly with external agencies throughout audits or to remedy compliance issues.
- Maintained up-to-date knowledge of applicable laws and regulations.
- Conducted periodic compliance audits and reviews to identify areas of improvement.
- Provided expert guidance to colleagues on matters related to regulatory compliance, solidifying company-wide understanding of requirements.
Education
BBA - Data ANALYTICS
Georgia State University
Atlanta, GA12.2024
Skills
- Verbal and written communication
- Fraud Detection
- Transaction monitoring
- Effective Communication
- Procedure review
- Telephone and email etiquette
- Irregularity reporting
Languages
Urdu
Native or Bilingual
Timeline
Fraud Specialist
Ameris Bank
05.2023 - Current
Compliance Specialist
Georgia United Credit Union
04.2018 - 05.2023
BBA - Data ANALYTICS
Georgia State University
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