Developed strong observational and situational awareness skills in asecurity-focused environment. Proven ability to handle emergency situations and enforce safety protocols. Seeking to transition into new field where these skills can contribute to maintaining safe and orderly environment.
Overview
2
2
years of professional experience
Work History
Security Officer
Allied Universal Security Services
05.2023 - Current
Responded to alarms and emergencies, coordinating with law enforcement when necessary.
Maintained detailed logs of daily activities, incidents, and observations for reporting purposes.
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Monitored CCTV cameras and alarm systems for security breaches.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Conducted regular patrols to deter unauthorized activities and report incidents.
Monitored premises to ensure safety and security of individuals and property.
Retail Sales Associate
Ross Dress for Less
04.2022 - 06.2023
Assisted customers with product selection and provided exceptional service to enhance shopping experience.
Operated point-of-sale systems efficiently, ensuring accurate transactions and maintaining cash drawer integrity.
Collaborated with team members to achieve sales goals and maintain optimal store presentation standards.
Trained new associates on company policies, product knowledge, and customer service best practices.
Monitored inventory levels and assisted in restocking shelves to ensure product availability for customers.
Resolved customer inquiries and complaints promptly, fostering positive relationships and repeat business.
Cashier
Super Saver
04.2021 - 03.2022
Processed customer transactions efficiently using point-of-sale systems.
Assisted in maintaining accurate cash drawer balances throughout shifts.
Provided exceptional customer service while addressing inquiries and resolving issues.
Collaborated with team members to ensure smooth store operations during peak hours.
Managed returns and exchanges following company policies to enhance customer satisfaction.