ISAZELL BROWN
Memphis,Tennessee
Summary
Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Overview
6
6
years of professional experience
Work History
Mail Clerk/Human Resources Assistant
Morgan & Morgan Law Firm
07.2024 - Current
- Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.
- Reduced delivery errors by diligently sorting and categorizing mail according to recipient names, departments, and zip codes.
- Enhanced customer satisfaction through timely and accurate mail distribution within the organization.
- Maintained a well-organized mailroom, ensuring easy access to materials and efficient workflow for staff members.
- Coordinate the daily operations of the mail department including receive, postage, and organize all office mail
- Drive as needed to other local offices to deliver mail or supplies
- Collaborated with other departments when necessary to resolve any discrepancies or issues related to incoming or outgoing mail items.
- Assist the HR Manager with office management tasks
Sales Specialist
Nike, Inc.
10.2021 - 05.2024
- Help the team in executing daily sales goals while providing consumers with exceptional customer service
- Process incoming inventory and replenish the sales floor to provide effective visual displays
- Responsible for implementing Nike standards while minimizing loss prevention throughout the fiscal year
- Overlook athletes to ensure that the job functions are correctly done
- Helping with onboarding/training
- Making order requests for shipment
- Built rapport with customers and assessed needs to make product recommendations and upsell.
Assistant Store Manager
Glide Xpress
01.2022 - 05.2023
- Helping the manager in organizing, planning, and implementing strategy
- Coordinating retail store operations
- Ensuring store schedules and goals are met by employees
- Sending/Formatting emails when needed
- Maintaining employees' files on record
- Helping with onboarding/training
Intern
St. Jude Children’s Research Hospital
- Connect with donors daily to provide contributions for support via phone
- Conduct meetings with teams daily to find better solutions for donors to make donations
Program Staff
Boys & Girls Club of America
05.2018 - 08.2019
- Assisted children with basic learning skills to promote academic and personal growth
- Supervised and evaluated activities to ensure children participation and safety
- Partnered with management to advise parents of children’s behavior and goals
Education
Bachelor of Business Management - Human Resources
The University of Memphis
Memphis, Tennessee05.2023
Skills
- Fast Learner
- Problem-Solving
- Teamwork and Collaboration
- Computer Skills
- Multitasking and Organization
- Administrative tasks
- Customer Service
Leadership Experience
- Made To Play: Nike, Inc., Volunteer, 11/01/21, Present, Lead groups to facilitate Special Olympics events throughout Memphis., Participate in team building workshops with disadvantaged children as a part of Nike, Inc. sport initiatives.
- Boys & Girls Club of America, Memphis, Tennessee, Program Staff, 05/01/18, 08/01/19, Assisted children with basic learning skills to promote academic and personal growth., Supervised and evaluated activities to ensure children participation and safety., Partnered with management to advise parents of children’s behavior and goals.
Timeline
Mail Clerk/Human Resources Assistant
Morgan & Morgan Law Firm
07.2024 - Current
Assistant Store Manager
Glide Xpress
01.2022 - 05.2023
Sales Specialist
Nike, Inc.
10.2021 - 05.2024
Program Staff
Boys & Girls Club of America
05.2018 - 08.2019
Intern
St. Jude Children’s Research Hospital
Bachelor of Business Management - Human Resources
The University of Memphis
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