Zeke Sadler
Midlothian,VA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Knowledgeable and dedicated customer service professional with extensive experience in various industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
4
4
years of professional experience
Work History
Sales Manager
Richmond Aquarium
Midlothian, VA
11.2022 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Completed service calls in regionally to ensure client satisfaction and proper tank managment
Personal Care Attendant
Public Partnerships, PPL
10.2021 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Conferred with supervisor to discuss patient condition and medical care.
Customer Service Associate
Bed Bath & Beyond
09.2020 - 03.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
- Executes excellent sales floor merchandising and selling.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
Education
John Tyler Community College
06.2023
Skills
- Sound Judgment
- Decision Making
- Critical Thinking
- Relationship Building
- Client Records Management
- Courteous with Strong Service Mindset
- Upselling Products and Services
- Understanding Customer Needs
- Customer Account Management
- Customer Data Confidentiality
Timeline
Sales Manager
Richmond Aquarium
11.2022 - Current
Personal Care Attendant
Public Partnerships, PPL
10.2021 - Current
Customer Service Associate
Bed Bath & Beyond
09.2020 - 03.2021
John Tyler Community College