ZEKEAL HESS
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level manager position. Ready to help team achieve company goals. Organized and dependable, successful at managing multiple priorities with a positive attitude, along with a willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Retail Associate
Brothers Country Supply
2023.06 - Current
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Increased sales revenue by offering targeted promotions and upselling related items.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Streamlined store operations by organizing merchandise displays for optimal visibility and accessibility.
- Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
Stocker Associate
Berkots Super Food
2022.07 - 2023.05
- Maintained merchandise presentation by stocking and rotating merchandise.
- Received and stocked merchandise and organized and maintained backroom by following company safety, cleaning and operating procedures.
- Acknowledged customers, identified needs and assisted with purchasing decisions to deliver exceptional service.
- Complied with company standards of ethics and integrity by implementing action plans and executing business processes and practices.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Arranged and organized merchandise and supplies and identified shrink and damages to maintain work environment.
- Palletized merchandise for easy movement to sales floor locations.
Cashier
Berkots Super Food
2021.11 - 2022.07
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed sales transactions to prevent long customer wait times.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Learned roles of other departments to provide coverage and keep store operational.
- Helped with purchases and signed customers up for rewards program.
Education
High School Diploma -
Homeschool
408 N 5th St05.2022
Skills
- Cash Register Operation
- Loss Prevention
- Verbal and Written Communication
- Positive and Engaging Demeanor
- Merchandise Display
- Customer Engagement
- Approachability
- Task prioritization
- Problem-solving abilities
- Conflict resolution
- Teamwork and Collaboration
- Flexible Schedule
Timeline
Retail Associate
Brothers Country Supply
2023.06 - Current
Stocker Associate
Berkots Super Food
2022.07 - 2023.05
Cashier
Berkots Super Food
2021.11 - 2022.07
High School Diploma -
Homeschool
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