Zelina Tavarez
Rutherford
Summary
Experienced and compassionate Medical Assistant dedicated to utilizing strong clinical skills and exceptional patient care abilities to contribute to efficient healthcare delivery. Committed to leveraging expertise in administrative tasks, medical procedures, and patient education to support the medical team and enhance overall patient satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Essex Specialized Surgical Institute
Patient Advocate/ Medical Office
West Orange, NJ
10.2023 - Current
- Provided support with daily activities at the Front Desk in the Medical Office including: Patient Check-In/Out and ICS management.
- Organized all patient documents accumulated daily in direct-message by the end of each day.
- Addressed incoming calls and responded to inquiries.
- Streamlined internal communication, ensuring accurate and up-to-date schedule information for all team members.
- Effectively adapted to unexpected schedule adjustments, ensuring seamless continuation of daily operations and maintaining consistent high customer service standards.
- Collaborated with department managers to resolve scheduling conflicts and ensure smooth operations.
Medical Assistant
Medely.com
Santa Monica, CA
10.2021 - 11.2023
- Documented vital signs and health history for patients in clinic and hospital environments.
- Sanitized, restocked, and organized exam rooms and medical equipment
- Collected and documented patient medical information such as blood pressure and weight
- Coordinated patient scheduling, check-in, check-out, and payments for billing
- Helped patients complete necessary medical forms and documentation
- Maintained current and accurate medical records for patients
- Organized daily work based on collection priority.
PCA
St. Mary’s General Hospital
Passaic, NJ
04.2018 - 04.2022
- Assisted patients with activities of daily living (ADLs)
- Essential role in caring for patients with mobility issues
- Delivered fundamental nursing care to all patients while actively contributing to the upkeep of a safe healthcare environment.
- Ordered, organized and maintained medical supplies.
- Time/staffing functions as needed.
- Surveying the unit and patients rooms for cleanliness and maintenance issues.
- Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
Education
CMA - Certified Medical Assistant
Technology & Medical Institute
Passaic, NJ04.2018
Associate of Science - Became- Nursing Practice
Bergen Community College
Paramus, NJSkills
- Experience working as a receptionist and office assistant in a rehabilitation clinic
- Excellent interpersonal, communication and customer service skills
- Detailed knowledge of medical terminology and administrative best knowledge of Electronic Medical Records EMR/EHR/Epic
- Microsoft Excel, Microsoft Word and Knowledge of database software; Spreadsheet Software and Word Processing Software
- Medical Billing and Coding / Patient Scheduling
- Detailed record-keeping skills for patient charts and follow-up care
- Specimen collection and analysis
- EKG interpretation / Patient Monitoring
- Vital Signs, Obtain History, Room Patients, Injections,
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Phlebotomy; Venipuncture, IV infusion
- Vital Signs, Obtain History, Injections
- Turnover & Re-stock room
Certification
- Certified Medical Assistant
- Certified Phlebotomy Technician
- Certified Electrocardiogram Technician (EKG) certification
- Current BLS (AHA)
- First Aid/CPR Certified
References
- ESSI: Rosi Rozon, Business Manager (973)325-6716 Email: Rosi-s@essexsurgicalistitute.com
- ESSI: Vivian Escalante Nursing Director (973)325-6716 Ext 1550 Email; vivian-e@essexsurgicalistitute.com
- ESSI : Dinah Barte, Surfical Coordinator (973) 325- 6716 Email; dinah-b@essexsurgicalistitute.com
- Hospital Nursing Manager: Mauree Gordon (201)-463-7950 Email; mgordon1@primehealthcare.com
- Hospital Supervisors office (973)-365-4255
- The Medely office (888) 858-7660 Email; support@medely.com
covid 19 vaccine
2 dose & booster
Timeline
Essex Specialized Surgical Institute
Patient Advocate/ Medical Office
10.2023 - Current
Medical Assistant
Medely.com
10.2021 - 11.2023
PCA
St. Mary’s General Hospital
04.2018 - 04.2022
CMA - Certified Medical Assistant
Technology & Medical Institute
Associate of Science - Became- Nursing Practice
Bergen Community College