Zelinka Henry
Baton Rouge,Louisiana
Summary
Operations leader with 30 years of management experience in high-volume settings. Demonstrated ability to enhance efficiency through process improvements and effective workforce planning. Expertise in training teams to achieve exceptional service while adhering to productivity, quality, and safety standards. Strong proficiency in inventory management and cross-functional collaboration to meet organizational objectives.
Overview
35
35
years of professional experience
Work History
FC Associate
Amazon Distribution Center
Baton Rouge, Louisiana
06.2025 - Current
- Operated equipment and machinery adhering to stringent safety guidelines.
- Collaborated with team members to achieve project objectives and meet deadlines.
- Developed supplier relationships ensuring timely delivery of goods.
- Monitored freight forwarding activities by evaluating carrier performance metrics.
- Maintained organized stock areas to enhance productivity.
Food And Consumer Coach/ Cap2
Walmart
Baton Rouge, Louisiana
05.2023 - 04.2025
- Cultivated high-performing teams across multiple store departments to enhance financial outcomes and customer service.
- Assisted customers in locating specific products, ensuring a positive shopping experience.
- Inspected incoming shipments for quality assurance, maintaining product standards.
- Operated scanning devices to track merchandise throughout the facility.
- Conducted regular inventory audits to mitigate stock discrepancies and maximize accuracy.
- Utilized material handling equipment including forklifts, hand trucks, and pallet jacks.
Department Manager
Walmart
Baton Rouge, Louisiana
12.1999 - 05.2023
- Developed strategies that enhanced customer service, boosting sales by 10% in six months.
- Led and managed a team of 15 employees, ensuring timely and efficient task completion.
- Coordinated quarterly meetings with senior management to assess departmental goals.
- Collaborated with Human Resources to recruit qualified candidates for open positions.
- Streamlined inventory control processes, handling shift overstock and restocking effectively.
- Utilized technology and software for accurate inventory management and sales reporting.
Store Manager
Taco Bell
Baton Rouge, Louisiana
10.1997 - 12.1999
- Recruited, trained, and supervised new employees to ensure high performance standards.
- Updated POS system with new products and promotional offers to enhance customer experience.
- Monitored employee performance to identify gaps and implement corrective actions.
- Oversaw inventory management through cycle counts, audits, and shrinkage control measures.
- Executed thorough opening, closing, and shift change functions to uphold daily operational standards.
- Maintained store signage and displays to reflect current promotions and product offerings.
- Reviewed financial statements and sales reports to assess productivity and goal achievement.
Assistant Store Manager
Taco Bell / KFC
Baton Rouge, Louisiana
02.1991 - 10.1997
- Supervised cash handling processes to ensure accuracy of transactions.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Education
High School Diploma -
Capital High School
Baton Rouge, LASkills
- Equipment operation
- Freight forwarding
- Inventory management
- Quality assurance
- Supplier management
- Customer service
- Financial reporting
- Performance monitoring
- Team leadership
References
Cassandra Bell (225)-371-0099
Mary Augustine (225)-200-6671
Timeline
FC Associate
Amazon Distribution Center
06.2025 - Current
Food And Consumer Coach/ Cap2
Walmart
05.2023 - 04.2025
Department Manager
Walmart
12.1999 - 05.2023
Store Manager
Taco Bell
10.1997 - 12.1999
Assistant Store Manager
Taco Bell / KFC
02.1991 - 10.1997
High School Diploma -
Capital High School