Zeljana Vasiljevic
Milwaukee,WI
Summary
Proven track record in maintaining pristine environments and enhancing customer satisfaction, as demonstrated at TNT Express Inc. Skilled in cleaning, sanitizing, and customer service, I excel in independent work and team collaboration. Achieved significant improvements in space cleanliness and guest experience, showcasing a dependable and detail-oriented approach.
Overview
7
7
years of professional experience
Work History
Custodian
TNT Express Inc.
07.2022 - Current
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
Restaurant Waiter
Melrose
10.2017 - 04.2024
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Education
High School Diploma -
School of Economics
Serbia, Europe06.2015
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and Dependable
- Customer Service
- Attention to Detail
- Time Management
- Team Collaboration
Timeline
Custodian
TNT Express Inc.
07.2022 - Current
Restaurant Waiter
Melrose
10.2017 - 04.2024
High School Diploma -
School of Economics
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