Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Zelzin Lopez

San Francisco

Summary

Highly motivated and experienced bartender with a proven track record of success in the hospitality industry. Exceptional interpersonal skills for establishing strong customer relationships. Demonstrates outstanding organizational and time management abilities for efficient and accurate service delivery. Possesses a remarkable memory for handling complex orders and a genuine passion for learning and sharing knowledge about drink menus.

Overview

9
9
years of professional experience
1
1
Certification

Work History

BARTENDER

Wildhawk
09.2024 - Current
  • Created a welcoming and positive environment with regulars contributing to them having their parties at the bar.
  • Work with event planners to ensure seamless service and exceed client expectations.
  • Collaborate with management to design potential promotional events for the community.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

BARTENDER

Kaiyo Rooftop
02.2023 - Current
  • Mastered a complex cocktail and food menu in a high-volume rooftop bar and restaurant making sure to know all allergens and ingredients.
  • Multi tasked, while dealing with various situations, including 250+ guest private events.
  • Arrived early to every shift to ensure all batches, garnishes and syrups were fresh and ready for service.
  • Built rapport with guest boosting regulars at both our rooftop location as well as our Cow Hollow location.
  • Performed all end of day duties including verifying all credit and cash transactions.


BAR LEAD

La Paloma
04.2022 - 02.2023
  • Developed rotating cocktail menu using seasonal ingredients.
  • Collaborate with entrepreneurs to highlight their business through cocktails.
  • Train new employees on how to open and close the bar while maintaining clean and organized workplace.
  • Managed produce, alcohol inventory and shipment intake.
  • Assisted in marketing efforts for the establishment by creating engaging social media content featuring signature cocktails and promotions.


BARTENDER

Buffalo Wild Wings
04.2021 - 04.2022
  • Prepared a wide selection of cocktails for bar customers and restaurant guests.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
  • Organized and kept stock of storage to ensure high demand was met.
  • Kept sale records accurate and balanced to ensure security of companies' income.

OPERATIONAL SUPERVISOR

Victoria Secret
11.2019 - 03.2020
  • Motivated and managed a team by tracking payroll, creating schedules and enforcing store standards and policies.
  • Manage visual presentations of merchandise to keep promotional material up-to-date.
  • Strategize with the management team, to improve internal on external shrink.

ASSISTANT MANAGER

LensCrafters
09.2016 - 11.2019
  • Perform data analysis to set up weekly sales focus for the team.
  • Personally exceeded the sales quota in flagship location by 15%.
  • Oversaw daily functions, including updating marketing, delegating responsibilities to staff and creating weekly schedules.

Education

International Business

San Francisco State University
San Francisco, CA

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Salesmanship

Certification

BarSmarts

Responsible Beverage Service

Food Handlers

Languages

Spanish
Native or Bilingual

Timeline

BARTENDER

Wildhawk
09.2024 - Current

BARTENDER

Kaiyo Rooftop
02.2023 - Current

BAR LEAD

La Paloma
04.2022 - 02.2023

BARTENDER

Buffalo Wild Wings
04.2021 - 04.2022

OPERATIONAL SUPERVISOR

Victoria Secret
11.2019 - 03.2020

ASSISTANT MANAGER

LensCrafters
09.2016 - 11.2019

International Business

San Francisco State University

Similar Profiles

CREATE PROFILE
Zelzin Lopez