Zemira Israel
Malden,USA
Summary
Aspiring Relationship Banker with a strong track record of collaborating effectively with teams to deliver exceptional client services and programs. Skilled at providing personalized support tailored to individual needs, while ensuring compliance with organizational policies and industry standards. Committed to enhancing client experiences through professionalism, attention to detail, and a client-focused approach.
Overview
1
1
year of professional experience
Work History
Banking Administrative Assistant Intern
JPMORGAN CHASE
Boston, MA
07.2025 - Current
- Served as the first point of contact for clients and visitors, delivering professional greetings, answering inquiries, and providing guidance on banking services to create a positive branch experience.
- Collaborated with colleagues on branch initiatives and projects, implementing workflow improvements that enhanced operational efficiency and elevated customer satisfaction.
- Participated in customer service training and team meetings, developing skills in client engagement, problem-solving, and banking procedures.
Personal Care Assistant
TEMPUS UNLIMITED
Boston, MA
07.2024 - 04.2025
- Utilized appropriate assistive tools and equipment to help patients sustain a safe, comfortable, and well-organized living space.
- Executed customized care protocols for a patient with unique mobility needs, supporting daily functioning and rehabilitation goals.
- Partnered with a multidisciplinary team to monitor patient progress and adjust care strategies as needed.
Front Desk Coordinator
BUNKER HILL COMMUNITY COLLEGE
Boston, MA
12.2024 - 03.2025
- Served as the first point of contact for students, staff, and visitors, delivering exceptional customer service and accurate information.
- Provided basic technical support for computers, printers, and audio systems, resolving issues promptly to minimize disruptions.
- Processed financial transactions and handled sensitive documentation with accuracy and compliance.
Education
Some College (No Degree) - Liberal Arts
BUNKER HILL COMMUNITY COLLEGE
Boston, MASkills
- Client Services Specialist
- Account Management
- Client Solutions Expansion
- Financial Operations
- Compliance & Regulatory Knowledge
- Problem Solving & Decision Making
- Banking Software Proficiency
- Microsoft Word & Excel
Timeline
Banking Administrative Assistant Intern
JPMORGAN CHASE
07.2025 - Current
Front Desk Coordinator
BUNKER HILL COMMUNITY COLLEGE
12.2024 - 03.2025
Personal Care Assistant
TEMPUS UNLIMITED
07.2024 - 04.2025
Some College (No Degree) - Liberal Arts
BUNKER HILL COMMUNITY COLLEGE