Summary
Overview
Work History
Education
Skills
Timeline
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Zena Ismail

HALEDON,NJ

Summary

StarBucks Barista and Trainer

Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Maintained organized and clean environment whilst crafting beverages. Helped build a great foundation for trainees and maintained a great report for their continued growth.


Social Media Marketing Intern

Solid foundation in social media marketing strategies. Demonstrated creativity and analytical skills in managing social media platforms and maintaining brand identity. Combined skills in graphic design, video production, software editing, and website design for projects on multiple platforms.


Program Proficiency

Maya 3D, Blender, Toonboon Harmony, Adobe Premier Pro, Photoshop Illustrator, Microsoft Excel

Overview

3
3
years of professional experience

Work History

Barista Trainer

Starbucks
11.2021 - 09.2023
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Social Media Marketing Intern

Inspired Threads
01.2024 - 12.2024
  • Improved overall social media presence with consistent branding guidelines across all platforms.
  • Edited video, audio still imagery and motion graphics for creative and informational multimedia projects.
  • Maintained organized digital archives of raw footage, final edits, and other assets for easy access and retrieval.
  • Delivered edits on time for reviews and final delivery.
  • Updated outdated websites with modern designs in line with industry trends.

Education

Bachelor of Fine Arts - Animation And Multimedia

William Paterson University of New Jersey
Wayne, NJ
12-2025

Skills

  • Social Media Marketing
  • Video Editing / Graphic Design / Web Design
  • Illustration
  • 3D Modeling and Sculpting
  • 2D and 3D Animation
  • Time Management

Timeline

Social Media Marketing Intern

Inspired Threads
01.2024 - 12.2024

Barista Trainer

Starbucks
11.2021 - 09.2023

Bachelor of Fine Arts - Animation And Multimedia

William Paterson University of New Jersey