Don Le
Garden Grove,CA
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Developed training and leadership skills in fast-paced coffeehouse environment, focusing on quality and consistency. Passionate about fostering growth and sharing knowledge, with strong emphasis on effective communication and team collaboration. Seeking to transition into new field where these skills can be utilized and further developed.
Overview
4
4
years of professional experience
Work History
Barista Trainer
Natasha Whitman
08.2020 - 06.2022
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Taught proper procedures and strategies for success to new employees.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Trained and mentored 4 new personnel hired to fulfill various roles within the store.
Assistant Store Manager
Ken Le
09.2018 - 07.2020
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Education
Associate of Arts And Sciences - Marketing Management
California State University, Fullerton
Fullerton, CA05-2026
Skills
- Leadership experience
- Customer service
- Teamwork and collaboration
- Proficient in Vietnamese and English Presently learning Korean, as well
- Avid user of social media and current trends
Timeline
Barista Trainer
Natasha Whitman
08.2020 - 06.2022
Assistant Store Manager
Ken Le
09.2018 - 07.2020
Associate of Arts And Sciences - Marketing Management
California State University, Fullerton
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