Zenab Ahmed
Grand Prairie,TX
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Motivated professional currently pursuing Pharmacy Technician certification. Strong background in retail environments with outstanding customer service, problem-solving and sales skills. Excited to launch career with Walgreens. Excellent customer service and mathematics skills.
Overview
1
1
Certification
Work History
Pharmacy Technician Trainee
Walgreens
12.2022 - 05.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Reviewed and verified customer information and insurance provider information.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Collected co-payments or full payments from customers.
Education
Bachelor of Science - Biology
The University of Texas At Arlington
Arlington, TX05.2025
Biology
Richland Collegiate High School
05.2023
Skills
- Microsoft Office
- Decision-making
- Organization
- Active listening
- Computer skills
- Basic math
- Good work ethic
- Critical thinking
- Communication
- Reliable & trustworthy
- Analytical
- People skills
- Data management
- Flexible schedule
- Supervision & leadership
- Team building
- Customer service
- Training & development
- Organizational skills
- Multitasking
- Problem-Solving Skills
- Knowledgeable About Drug Interactions
- Drug Storage Procedures
- Inventory Organization
- Team Collaboration
- Advanced Math Skills
Certification
Excel Training - 2022
Accomplishments
Have more than 50 hours of service learning.
Languages
English
Arabic
French
Spanish
Service Learning Hours
- Volunteered at Dallas Arboretum
- ACO Allen Donation Center
- Amazing Grace Food Pantry
Timeline
Pharmacy Technician Trainee
Walgreens
12.2022 - 05.2023
Bachelor of Science - Biology
The University of Texas At Arlington
Biology
Richland Collegiate High School
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