Zenaida Aguirre Lazcano
Houston,USA
Summary
Detail-oriented professional with expertise in customer service and healthcare training, seeking a pharmacy technician position. Proven ability to enhance patient care through strong organizational and communication skills. Holds BLS certification and committed to delivering high-quality support in a pharmacy environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Pharmacy technician in fullfillment department
Striker Pharmacy
Katy, Texas
03.2026 - Current
- Processed and filled prescriptions accurately to meet diverse patient needs.
- Managed inventory by tracking medication supplies and restocking efficiently.
- Maintained cleanliness and organization of pharmacy workspace regularly.
- Operated pharmacy software systems for effective prescription management and record-keeping.
Sushi Cook
Max Sushi / HEB Sushiya Franchise
Houston, USA
01.2025 - 01.2026
- Prepare daily production quotas while ensuring quality and accuracy.
- Maintain ingredient inventory and proper storage.
- Provide excellent customer service and uphold safety standards.
Member Services
Keystone Advisors
Houston, USA
09.2022 - 11.2022
- Assisted residents with Harris Health enrollment and healthcare subsidies.
- Guided customers through eligibility and insurance plan options.
- Delivered empathetic service while handling sensitive health-related information.
Security Dispatch Officer
Allied Universal
Houston, USA
12.2020 - 09.2021
- Monitored facility access and coordinated emergency responses.
- Logged and reported incidents with accuracy and detail.
- Communicated effectively with on-site personnel.
Barista
Starbucks Coffee Co.
Houston, USA
03.2012 - 01.2016
- Delivered exceptional customer service, enhancing customer satisfaction in a fast-paced environment.
- Trained and coached new employees, improving team readiness and service quality.
- Managed cash and transactions accurately, ensuring financial integrity and customer trust.
Education
Certificate of Completion of Pharmacy Tech Program - Pharmacy Technician
Stepful
Houston, TX10-2025
Associate of Arts - Criminal Justice
San Jacinto College North Campus
Houston, TX05-2013
Skills
- Pharmacy operations knowledge
- Pharmacy software
- Medication order processing
- Prescription management
- HIPAA compliance
- Pharmacy law knowledge
- Pharmaceutical math
- Inventory control
- Stock management
- Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
- Strong customer service & conflict resolution
- Customer service
- Team collaboration
- Patient communication
Certification
- BLS Certified
- Job Readiness, Computer Literacy, & Customer Service Training - SER Jobs for Progress, 01/20
- PTCB CPHT #30336771
- NHA Certification #R5T5K3P3
Timeline
Pharmacy technician in fullfillment department
Striker Pharmacy
03.2026 - Current
Sushi Cook
Max Sushi / HEB Sushiya Franchise
01.2025 - 01.2026
Member Services
Keystone Advisors
09.2022 - 11.2022
Security Dispatch Officer
Allied Universal
12.2020 - 09.2021
Barista
Starbucks Coffee Co.
03.2012 - 01.2016
Certificate of Completion of Pharmacy Tech Program - Pharmacy Technician
Stepful
Associate of Arts - Criminal Justice
San Jacinto College North Campus