Summary
Overview
Work History
Education
Skills
LANGUAGE
Timeline
Generic

Zeneida Fortuna

Elizabeth

Summary

Paraprofessional with strong experience in educational support, adept at fostering academic achievement and promoting inclusive learning environments. Skilled in classroom management, individualized instruction, and behavioral support. Focuses on teamwork and adapts to changing needs, ensuring seamless collaboration with educators and staff. Known for reliability, empathy, and effective communication skills.

Overview

24
24
years of professional experience

Work History

Paraprofessional

Rahway High School
06.2024 - Current
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Supported bilingual students by providing language assistance, promoting language proficiency.
  • Enforced rules and instructions to maintain discipline.
  • Improved classroom management with development of behavior modification plans.
  • Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.

Owner

Asodain Transportation
04.2016 - 05.2023
  • Conducted regular analysis of competitors' offerings to ensure destination remains competitive in attracting visitors.
  • Established relationships with travel agencies, tour operators, hotels, and airlines to enhance visitor experiences.
  • Conducted market research to identify new trends and opportunities within sector.
  • Managed customer experiences with close eye on team interactions, touchpoints and methods of engagement.
  • Maintained financial and administrative controls, accurately tracking funds and keeping records current.
  • Coordinated financial or budget activities to fund operations and maximize investments.
  • Handled administrative requirements involving records management, legal compliance and tax submissions.

Owner

Emily Mini Market
03.2007 - 12.2015
  • Oversaw employee recruiting, onboarding and training on store procedures.
  • Managed inventory audits, financial reconciliations and sales reporting.
  • Monitored budgets and employed comprehensive loss prevention and inventory management strategies to meet goals.
  • Maintained high store standards in merchandising, security and visual presentation.
  • Identified new opportunities to increase sales and achieve store targets.
  • Oversaw cash handling procedures, including register reconciliation at end of each shift.
  • Coordinated financial or budget activities to fund operations and maximize investments.
  • Handled administrative requirements involving records management, legal compliance and tax submissions.

Billing Specialist

RXD Pharmacy
04.2001 - 07.2006
  • Processed cash, credit card, and insurance payments for prescriptions accurately.
  • Handled sensitive patient information discreetly while maintaining confidentiality standards.
  • Verified patient information and insurance details for prescription processing.
  • Generated detailed reports regarding account statuses, payment histories, and aging balances.
  • Posted payments, reconciled invoices and created billing statements.
  • Researched discrepancies and applied analytical approach to tracing and resolving billing challenges.
  • Resolved billing problems using successful communication with involved parties.
  • Reconciled billing discrepancies and resolved customer inquiries professionally.

Education

High School -

Woodrow Wilson High School
Camden, NJ
07.1997

Skills

  • Bilingual
  • Business Intelligence
  • Problem-solving abilities
  • Customer Relationship Management
  • Multitasking
  • Adaptability
  • Helping students with special needs
  • Behavior management
  • Effective communication
  • Small group and individual assistance
  • Teacher support
  • Reading and writing support
  • Activity oversight

LANGUAGE

English Fluent
Spanish Fluent

Timeline

Paraprofessional

Rahway High School
06.2024 - Current

Owner

Asodain Transportation
04.2016 - 05.2023

Owner

Emily Mini Market
03.2007 - 12.2015

Billing Specialist

RXD Pharmacy
04.2001 - 07.2006

High School -

Woodrow Wilson High School

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