Overview
Work History
Education
Skills
Timeline
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Andrew Zeng

New York,NY

Overview

3
3
years of professional experience

Work History

Student Alumni Donation Caller

Tulane University
08.2024 - 10.2024
  • Conducted 50–80 outbound calls per shift to Tulane alumni, parents, and past donors as part of the university’s annual giving campaign.
  • Persuasively communicated Tulane’s fundraising priorities, successfully securing over $10,000 in pledged donations across a 10-week campaign period.
  • Adapted call scripts in real time to suit alumni interests (e.g., student scholarships, athletics, sustainability), increasing engagement and pledge likelihood.

Boxing Trainer

Hard Knox Astoria
06.2024 - 08.2024
  • Trained beginner to intermediate clients in foundational boxing techniques including footwork, stance, combinations, defense, and conditioning.
  • Designed and led customized 1-on-1 and small group training sessions, incorporating drills, pad work, and sparring to meet individual fitness and skill goals.
  • Assessed each client’s physical condition and progress weekly, adapting programs to improve endurance, reaction time, and power output.

Tennis Instructor

USTA Billie Jean King National Tennis Center
06.2023 - 08.2023
  • Coached a group of 10–15 nationally ranked juniors (ages 10–16), focusing on advanced technique, match strategy, and mental conditioning over an 8-week program.
  • Assisted head coaches in designing and running daily training sessions that balanced skill development, endurance drills, and competitive match play.
  • Mentored younger athletes on sportsmanship, pre-match mental prep, and injury prevention, contributing to a more cohesive and focused training environment.

Accounts Receivable Clerk

Tulane University
11.2021 - 09.2022
  • Processed and recorded over 100 student payments and account adjustments weekly using university financial software (Workday).
  • Reconciled account discrepancies by reviewing billing statements, financial aid adjustments, and payment histories, ensuring accuracy across student records.
  • Responded to student and parent inquiries via phone and email, clarifying account balances, payment plans, and holds with a focus on professionalism and clarity.

Business Development Intern

Premium Technology Inc.
06.2022 - 08.2022
  • Researched and identified over 80 potential client leads across target industries using LinkedIn and Crunchbase, contributing to the early stages of two successful client outreach campaigns.
  • Maintained and updated CRM records (Excel) for more than 150 contacts, improving data accuracy and ensuring timely follow-ups by the sales team.
  • Compiled competitor profiles and industry summaries to support weekly strategy meetings, helping senior team members make informed partnership decisions.

Education

Bachelor of Arts - Political Science And English

Tulane University
New Orleans, LA
05-2025

Skills

  • Call center experience
  • Language proficiency (English, Spanish, Mandarin, Cantonese)
  • Financial software (Finshare, Excel, etc)
  • Invoice processing
  • Competitor analysis

Timeline

Student Alumni Donation Caller

Tulane University
08.2024 - 10.2024

Boxing Trainer

Hard Knox Astoria
06.2024 - 08.2024

Tennis Instructor

USTA Billie Jean King National Tennis Center
06.2023 - 08.2023

Business Development Intern

Premium Technology Inc.
06.2022 - 08.2022

Accounts Receivable Clerk

Tulane University
11.2021 - 09.2022

Bachelor of Arts - Political Science And English

Tulane University

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Andrew Zeng