Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dariel Pino

Miami,FL

Summary

Resourceful sales, telemarketing, dynamic, and knowledgeable professional, offering a broad range of accomplishments and expertise in business development, executive leadership, project coordination, and operations management. Demonstrates professional logic to analyze critical business requirements and generate opportunities. Qualified and dedicated with the ability to establish productive relationships, drive business development and growth, oversee programs and processes, and manage complex projects. Recognized for creating and implementing new strategies within organizations and influencing overall business growth and development. Collaborative sales and customer service enthusiast, with experience building and delivering quality routines, resulting in the consistent increase of the overall performance in sales and the well-being of a self-directed team. Servant-leader promoting a positive team culture and obsessed with the abstract concept of customer obsession and its positive relationship with economic growth. Creative thinker, in search of a fresh and wide range of perspectives and experiences.

Overview

4
4
years of professional experience

Work History

Intake Specialist

Armaliss Therapy
Miami, FL
11.2021 - 04.2024
  • Patient information: Gathering and recording patient information, such as demographics, insurance details, medical histories, consent forms, and financial records
  • Patient care: Greeting patients, directing them to the appropriate facility, and working with their families
  • Appointments: Scheduling appointments, including consultations and follow-up visits
  • Insurance: Verifying insurance information and ensuring accuracy and compliance with regulatory requirements
  • Documentation: Maintaining paperwork on a patient's medical needs and history, and documenting all patient information
  • Billing: Connecting patients and the billing department
  • Patient satisfaction: Ensuring overall patient satisfaction
  • Referral sources: Acquiring referral sources and coordinating patient referrals
  • Privacy: Protecting patient privacy

Human Resources-Medical Records

LifeStyle Community Services, LLC
Miami, FL
01.2021 - 12.2021
  • Manage the staffing process, including recruiting, interviewing, hiring, and onboarding
  • Ensure job descriptions are up to date and compliant with all local, state, and federal regulations
  • Develop training materials and performance management programs to help ensure employees understand their job responsibilities
  • Create a compensation strategy for all employees based on market research and pay surveys; keeps the strategy up to date
  • Investigate employee issues and conflicts and brings them to resolution
  • Ensure the organization’s compliance with local, state, and federal regulations
  • Managed interviews with workers and ran the company’s calendars and payrolls
  • Always on time and diligent with all the tasks assigned by her superior
  • Stayed overtime
  • Developed good relationships with customers
  • Manage office supplies inventory and place orders as necessary
  • Perform receptionist duties such as greeting visitors and answering and direct phone calls

Concierge

Grove Hill Condominiums
Miami, FL
01.2020 - 01.2021
  • Recognized for handling stressful situations with a calm demeanor and pleasant manner
  • Excellent communication and interpersonal skills with customer service orientation
  • True desire to satisfy the needs of others in a fast-paced environment
  • Strong verbal and written communication skills
  • Managed to create an environmental setting tenants and guests would be naturally and comfortable
  • Always arrived on time and was diligent with every task assigned
  • Issue change, receipts, and refunds
  • Redeem stamps and coupons
  • Resolve customer's complaints, guide them, and provide relevant information

Education

B.A - Psychology

Florida International University (FIU)
Miami, FL
04.2024

Associated -

Miami Dade College
Miami, FL
07.2022

Skills

  • Computer skills
  • Technical skills
  • Adobe Acrobat Reader DC
  • Software (Windows or macOS)
  • Teamwork
  • Cold Calling
  • Sales
  • Telemarketing
  • Time Management
  • Business Intelligence
  • Creative Thinking
  • Operations Management
  • Cognitive Thinking
  • Customer Satisfaction
  • Value-Driven Product Development
  • High-Ticket Closing
  • Sharp Learning
  • Agile Coaching & Mentoring
  • Continuous Integration
  • Exponential & Incremental Delivery
  • Databases

Timeline

Intake Specialist

Armaliss Therapy
11.2021 - 04.2024

Human Resources-Medical Records

LifeStyle Community Services, LLC
01.2021 - 12.2021

Concierge

Grove Hill Condominiums
01.2020 - 01.2021

B.A - Psychology

Florida International University (FIU)

Associated -

Miami Dade College
Dariel Pino