Nishelle Smith
Philadelphia,Pennsylvania
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking a part-time position.
Overview
28
28
years of professional experience
Work History
Intake Specialist
Merakey Behavior Health Urgent Care Center
2024.06 - Current
- Handles confidential information with discretion and diplomacy
- Creates and maintains intermediate to moderately complex spreadsheets and databases and prepares reports, tables, charts
- Provides detailed information about BHUCC services and other behavioral health resources and programs
- Responsible for registering individuals into the BHUCC and ensuring intake documentation is completed
- Utilizes experience (as a Peer) to offer support and encouragement to individuals experiencing behavioral health urgent care challenges
- Provides appropriate referrals to internal BHUCC services and external community-based organizations as needed
- Maintains accurate and up-to-date records of interactions, referrals made, and support provided in the BHUCC's electronic health records system
- Cross trained with Admin Assistant to provide support during high volume times.
Medical Records Clerk
Merakey Parkside Recovery
2022.08 - 2024.04
- Collecting and filing important documents, including medical records, test results
- Processing records relating to discharges, transfers, admissions and deaths
- Maintaining confidentiality of all patients' medical records
- Ensuring that all patient documents and files comply with relevant policies and legislative requirements
- Digitizing paper records onto computer systems, recording treatments and illnesses using clinical coding
- Collecting statistics on discharges, waiting lists and admission numbers
- Protecting medical records from defacement or loss before the end of retention periods.
Hairstylist/Receptionist
Blessed Hairitage
2005.12 - 2022.12
- Completed in-home services for elderly clients unable to travel to salon
- Recorded notes for future reference about customer preferences and services delivered
- Scheduled customer appointments and rearranged individual time slots to meet demand.
File Clerk
Mercy Hospital of Philadelphia
2000.12 - 2005.07
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies
- Responded to internal and external requests for information
- Examined, categorized and sorted incoming documents
- Located missing file materials to help teams meet project deadlines and avoid lost man-hours.
Medical Assistant
Philadelphia Woman's Center
1996.11 - 2000.04
- Prepared initial patient charts for admission
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms
- Documented vital signs and health history for patients in clinic and hospital environments
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- Schedule appointments and registered patients.
Education
No Degree - Certified Peer Specialist
Mental Health Partnership
Philadelphia, PA11.2023
Skills
- Communication skills
- Customer Service
- Data collection
- Computer skills
- Microsoft office
- Organizational Skills
- Time Management
- Records Management
- Research and analysis
- Insurance Verification
- Active Listening
- Certified in CPR/AED
Timeline
Intake Specialist
Merakey Behavior Health Urgent Care Center
2024.06 - Current
Medical Records Clerk
Merakey Parkside Recovery
2022.08 - 2024.04
Hairstylist/Receptionist
Blessed Hairitage
2005.12 - 2022.12
File Clerk
Mercy Hospital of Philadelphia
2000.12 - 2005.07
Medical Assistant
Philadelphia Woman's Center
1996.11 - 2000.04
No Degree - Certified Peer Specialist
Mental Health Partnership
Similar Profiles
Priscilla Perez-SalazarPriscilla Perez-Salazar
License Vocational Nurse at Star View Behavior Health Urgent Care CenterLicense Vocational Nurse at Star View Behavior Health Urgent Care Center
Yarely QuezadaYarely Quezada
Office Assistant at Starview Behavioral Health Urgent Care CenterOffice Assistant at Starview Behavioral Health Urgent Care Center
Shanese L. RuffinShanese L. Ruffin
Crisis Mental Health LPN at Behavioral Health Urgent Care Center (WTCSB)Crisis Mental Health LPN at Behavioral Health Urgent Care Center (WTCSB)