Summary
Overview
Work History
Education
Skills
Timeline
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ZENIAH GLENN

Milwaukee,WI

Summary

Motivated professional successful with multitasking in fast-paced environments. Bringing skills to support team and customer needs with fast, high-quality dining assistance. Proficient in keeping tables clear, floors clean and supplies stocked. Good relationship-building and time-management abilities. Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities. Motivated professional familiar with food service operations and ready for challenging work. Offers flexible schedule, attention to detail and ability to stand continuously to serve guest and team needs. Careful with money and orders to avoid errors. Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations.

Overview

4
4
years of professional experience

Work History

Server Assistant

PF Changs Restaurant
Milwaukee, WI
01.2024 - Current
  • Prepared coffee and tea according to customers' orders using proper brewing techniques.
  • Provided excellent customer service to ensure a pleasant dining experience for all patrons.
  • Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
  • Greeted guests and answered any questions they had about the menu.
  • Maintained cleanliness of dining area by wiping down tables after each seating.
  • Assisted in training new server assistants on job responsibilities and procedures.

Sales Associate

Goodwill
Milwaukee, WI
03.2022 - 03.2024
  • Conducted inventories on a regular basis to track stock levels.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Organized stockroom shelves according to size, color or style.

Cashier

Sentry Food Store
Milwaukee, WI
10.2020 - 03.2022
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Answered customer inquiries regarding store policies and procedures.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Resolved customer complaints professionally in accordance with company policy.

Education

High School Diploma -

Milwaukee Lutheran Highschool
Wauwatosa
05-2022

Some College (No Degree) - Nursing

University of Wisconsin - Milwaukee
Milwaukee, WI

Skills

  • Kitchen Communication
  • Table Bussing
  • Banquet Coordination
  • Guest Relations Management
  • Menu Memorization
  • Point of Sale (POS) system operations
  • Cash Handling
  • Positive and Friendly Attitude
  • Customer Service
  • Sales expertise
  • Customer Assistance
  • Staff Training

Timeline

Server Assistant

PF Changs Restaurant
01.2024 - Current

Sales Associate

Goodwill
03.2022 - 03.2024

Cashier

Sentry Food Store
10.2020 - 03.2022

High School Diploma -

Milwaukee Lutheran Highschool

Some College (No Degree) - Nursing

University of Wisconsin - Milwaukee
ZENIAH GLENN