Zenith Yates
Philadelphia,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Shipping/Sales Associate
Rittenhouse Needlepoint
09.2023 - 02.2024
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Frequently assisted with product selection for regular clientele.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Handled day-to-day shipping and receiving overseeing more than 30 packages per day.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
Key Holder
Herbiary in Reading Terminal Market
08.2020 - 10.2022
- Assisted in locating medicinal herbs for various ailments and remedies, recommended various metaphysical tools depending on the customers wants and needs, and managed the register while taking phone calls and bagging items
- Regularly restocked, maintained, and reorganized displays and inventory as seasons and merchandise changed
- Frequently worked during high stress and busy days, switching between the sales floor and register as needed
- Prepped deposits, counted down the register, and locked the store for closing time.
Sales Associate
Hot Topic
11.2020 - 03.2021
- Assisted customers in locating products, promoted weekly and seasonal deals while maintaining a clean storefront, and created visually appealing displays related to current trends.
Sales Associate / Fundraiser
Spirit Halloween
08.2020 - 11.2020
- Provided quick and exceptional customer service, responsible for inventory and organizing the whole store, managed set up and tear down at the beginning and end of season.
Line Cook / Expo / Prep Cook
Zingerman's Delicatessen
11.2018 - 08.2020
- Effectively facilitated communication between front of house and back of house staff during busy services in a high-stress environment, prepared food according to recipes both in large format as well as custom dishes to order, and expedited service.
Education
High School Diploma -
Pathways To Success Academic Campus
Ann Arbor06.2020
Skills
- Order Processing
- Upselling
- Payment Processing
- Fiber and textile product knowledge
- Point of sale operation
- Store Opening and Closing
- Flexible Schedule
- Customer Service
Hobbies
Enthusiastic fiber artist with knowledge in many topics, such as:
-Hand spinning yarn
-Knitting
-Crochet
-Hand sewing and needlework
-Fiber and material contents relating to thread, fabric, etc.
Timeline
Shipping/Sales Associate
Rittenhouse Needlepoint
09.2023 - 02.2024
Sales Associate
Hot Topic
11.2020 - 03.2021
Key Holder
Herbiary in Reading Terminal Market
08.2020 - 10.2022
Sales Associate / Fundraiser
Spirit Halloween
08.2020 - 11.2020
Line Cook / Expo / Prep Cook
Zingerman's Delicatessen
11.2018 - 08.2020
High School Diploma -
Pathways To Success Academic Campus
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