Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Zenriko Hernandez

Peoria,AZ

Summary

Dynamic shift lead with over three years of customer service experience, committed to fostering a culture of humility, respect, and urgency. A positive attitude drives a focus on customer satisfaction while ensuring efficient and proficient task completion. Strong collaboration skills enhance team efforts, enabling the delivery of exceptional service that consistently exceeds expectations. Proven ability to support coworkers and create a cohesive work environment prioritizing both individual and collective success.

Overview

6
6
years of professional experience

Work History

Shift Lead/Dishwasher/Cashier

Salad World
02.2023 - Current
  • Washed dishes, soup warmers and utensils by hand
  • Placed clean dishes, utensils, and cooking equipment in the correct areas
  • Prepared salads for customers to their satisfaction
  • Stocked supplies in serving stations, refrigerators, and shelves
  • Sweeping/Mopping floors, wiping down glass surfaces and ensuring restaurants cleanliness
  • Transferred supplies and equipment between storage and work areas

Food Runner/Busser

Biscuits Cafe
05.2024 - 12.2024
  • Pull and prepared food on expo line and garnished plates
  • Ran plates to tables in a timely manner as efficiently as possible
  • Helped customers with anything questions or concerns they were dealing with.
  • Refills of Teas, Coffees, Fountain Drinks and Lemonades.
  • Collected dishes, cups and wiped down/swept under tables and booths

Grocery Worker

Safeway
05.2022 - 04.2023
  • Stocked shelves, racks, cases, bins, and tables
  • Maintained restroom's cleanliness
  • Placed carts to entrance of store for customer's satisfaction
  • Answered customers questions about merchandise
  • Itemized and totaled customer merchandise at checkout
  • Packed customer purchases in bags or cartons.

Landscaper

Self Employed
09.2019 - 10.2020
  • Operated mowers, electric clippers, and pruning saws
  • Mowed lawns using power mowers
  • Pruned and trimmed trees, shrubs, and hedges, using shears, pruners, and chain saws

Education

High School Diploma -

Peoria Flex Academy
Peoria, AZ
05.2023

Skills

  • Advanced customer support
  • Customer satisfaction assurance
  • Employee training
  • Guest service
  • Team Building
  • Positive Attitude
  • Humility

Accomplishments

  • Promoted to shift lead after only 1 year for exceptional performance.
  • Voluntary work at St. Mary's Food Bank
  • Maintained a landscaping hustle at 14, with multiple clients.
  • Built a computer at 15
  • Graduated from high school as a junior and served as student council president.

Timeline

Food Runner/Busser

Biscuits Cafe
05.2024 - 12.2024

Shift Lead/Dishwasher/Cashier

Salad World
02.2023 - Current

Grocery Worker

Safeway
05.2022 - 04.2023

Landscaper

Self Employed
09.2019 - 10.2020

High School Diploma -

Peoria Flex Academy

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