Zephaniah Jones
Blythewood,SC
Summary
Dynamic manager with a proven track record at Taco Bell, excelling in team leadership and customer service. Enhanced operational efficiency through strategic planning and effective problem resolution, fostering a positive work environment. Skilled in workforce management and maintaining high-quality standards, driving team performance and customer satisfaction.
Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
2
2
years of professional experience
Work History
Manager
Taco Bell Restaurant
01.2024 - 07.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Cook Shift Leader
KFC
08.2022 - 05.2023
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Placed orders to restock items before supplies ran out.
- Maintained well-organized mise en place to keep work consistent.
- Improved kitchen efficiency by implementing streamlined cooking processes and procedures.
Education
High School Diploma -
Blythewood High School
Blythewood, SC05-2024
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff management
- Goal setting
- Relationship building
- Strategic planning
- Workforce management
- Emergency response
- Clear communication
Timeline
Manager
Taco Bell Restaurant
01.2024 - 07.2024
Cook Shift Leader
KFC
08.2022 - 05.2023
High School Diploma -
Blythewood High School
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