Summary
Overview
Work History
Education
Skills
References
Timeline
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Zephaniah Samuel

Wichita,KS

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Dynamic Produce Clerk with strong stock management and merchandising skills. Proven in helping customers and multitasking in physically demanding environments. Highly experienced in fact-paced settings.

Overview

4
4
years of professional experience

Work History

Produce Associate

Farmers Country Market
Wichita, KS
01.2025 - Current
  • Lifted heavy boxes of produce when required during stocking activities.
  • Assisted in setting up promotional displays in the department.
  • Restocked shelves with new merchandise as it arrived in the storeroom.
  • Maintained cleanliness of work area throughout shift, including sweeping floors and wiping down surfaces.
  • Provided excellent customer service by greeting customers warmly upon arrival in the department and responding promptly to inquiries about products or services offered.
  • Restocked shelves with new merchandise in a timely manner.
  • Inventoried stock on a regular basis to ensure adequate supply levels at all times.
  • Assisted customers in locating requested items, providing product knowledge and making suggestions when appropriate.
  • Organized and stocked shelves with fresh fruits and vegetables while rotating older items to the front of displays.

Grocery Bagger

Dillons Marketplace
Wichita, KS
06.2021 - 01.2025
  • Packed purchased items in shopping bags appropriately to avoid bag breaks and spills.
  • Loaded packages and bags into shopping carts and transferred goods to customer vehicles.
  • Stocked shelves when needed and notated shortages.
  • Answered customer questions regarding products and store services.
  • Maintained clean, orderly and safe store environment by removing trash and keeping aisles clear of merchandise.
  • Greeted customers to build rapport and increase customer satisfaction.
  • Maintained clean and neat workspace by sweeping and mopping floors with approved cleaners.
  • Illustrated solid work ethic and commitment through consistent attendance.
  • Assisted customers with unloading purchases onto conveyor belt at checkout.
  • Implemented bagging techniques to maximize space and protect fragile items.
  • Organized bags neatly in shopping carts for easy transport from store to car.
  • Collected empty carts and returned each to store to minimize loss and damage to store property.

Education

High School Diploma -

Wichita Heights High School
Wichita, KS
05-2024

Skills

  • Inventory management
  • Product rotation
  • Visual merchandising
  • Customer service
  • Stock replenishment
  • Produce handling
  • Effective communication
  • Attention to detail
  • Time management
  • Customer engagement
  • Workplace safety
  • Positive attitude

References

References available upon request.

Timeline

Produce Associate

Farmers Country Market
01.2025 - Current

Grocery Bagger

Dillons Marketplace
06.2021 - 01.2025

High School Diploma -

Wichita Heights High School
Zephaniah Samuel