Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Zeqing Ma

San Dimas,USA

Summary

Dynamic logistics and operations professional with over 8 years of experience in freight forwarding, customs clearance, trucking coordination, and warehouse management. Expertise in optimizing workflows and ensuring compliance consistently results in enhanced operational efficiency and superior customer satisfaction. A solid foundation in financial operations combined with effective team management skills fosters a collaborative work environment. Bilingual proficiency in English and Chinese enhances communication and relationship-building capabilities across diverse teams and clients.

Overview

14
14
years of professional experience

Work History

Full Container Load (FCL) Operations Specialist

Dolphin Logistics Inc.
09.2019 - Current
  • - Manage full-container-load (FCL) import operations, including customs clearance, nationwide trucking arrangements, and coordination with warehouse operations.
  • - Liaise with overseas agents, customers, and trucking vendors to ensure timely and accurate deliveries.
  • - Oversee documentation, compliance, and problem resolution, maintaining a 98% on-time delivery rate.
  • - Built strong relationships with agents and clients, earning consistent positive feedback for service quality.

Finance & Operations Manager

Tai Xing Catering Management Co., Ltd.
09.2011 - 09.2015
  • - Managed daily financial transactions, bookkeeping, and cash flow monitoring for restaurant operations.
  • - Oversaw vendor management, hygiene and safety compliance, and customer service for school faculty and students.
  • - Improved operational efficiency by streamlining supplier coordination and workflow processes.

Education

Master's Degree - Social Networking

Fort Hays State University
Hays, KS
12.2017

Bachelor's Degree - Accounting

Zhengzhou University Sias International College
09.2011

Skills

  • - Project management
  • - Proficient in Microsoft Word, Excel, PowerPoint
  • - Skilled in Gofreight logistics system
  • - Strong organizational and multitasking skills

Accomplishments

    - Successfully handled up to 500 release orders in a single month independently.

    - Provided services to multiple high-profile clients.

Languages

English
Full Professional
Chinese (Mandarin)
Full Professional

Timeline

Full Container Load (FCL) Operations Specialist

Dolphin Logistics Inc.
09.2019 - Current

Finance & Operations Manager

Tai Xing Catering Management Co., Ltd.
09.2011 - 09.2015

Bachelor's Degree - Accounting

Zhengzhou University Sias International College

Master's Degree - Social Networking

Fort Hays State University

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