Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ZeQuria Nickleberry

Memphis,TN

Summary

Driven Eyewear Consultant and Certified Nursing Assistant with proven expertise in insurance processing and exceptional customer service. Excelled at MyEyeDr by enhancing brand awareness and streamlining order tracking, leading to a significant improvement in client satisfaction. Skilled in relationship building, adept at managing inventory, and committed to delivering top-notch care and support.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Eyewear Consultant

MyEyeDr
01.2019 - Current
  • Operated POS system terminal by inputting prescription information and processing payment with accuracy and attention to detail.
  • Placed contact lens orders by processing shipments and properly submitting invoices for payment.
  • Reviewed prescriptions and patient information carefully to identify special needs.
  • Handled and filed patient records with discretion to comply with HIPAA guidelines.
  • Prepared patients for eyesight examinations by noting family medical histories, discussing vision problems and concerns and verifying insurance provider coverage.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Certified Nursing Assistant

Methodist Healthcare
05.2017 - 02.2019
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Delivered high-quality care to 25+ patients in hospital facility.

Education

High School Diploma -

Germantown High School
Germantown, TN
05.2015

Skills

  • Brand Awareness
  • Insurance processing
  • Order tracking
  • Product Demonstration
  • Inventory Management
  • Relationship Building
  • Customer Service

Certification

  • Licensed CNA - 2018-Currently

Timeline

Eyewear Consultant

MyEyeDr
01.2019 - Current

Certified Nursing Assistant

Methodist Healthcare
05.2017 - 02.2019

High School Diploma -

Germantown High School

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ZeQuria Nickleberry