Summary
Overview
Work History
Education
Skills
Timeline
TruckDriver

Zerek Hartley

Delivery Driver
San Diego,CA

Summary

Through a variety of past and current job positions, I've learned and employed a wide range of the skills I've picked up from each of them. I have always focused intently on customer satisfaction and thorough accomplishment of assigned duties. I've proven myself to be a punctual and reliable delivery associate, earning multiple "Top Performer" awards under the umbrella of Amazon as well as Employee of the Month recognition and safety rewards on multiple occasions under HD Supply. DOT certified and hold safety of myself and coworkers, as well as efficiency paramount, in turn, passing this along to trainees and coworkers alike.

Overview

7
7
years of professional experience

Work History

Delivery Driver

Last Mile Logistics Inc.
06.2023 - 10.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Fostered positive working relationships with regular customers.
  • Successfully avoided time delivery delays by carefully planning best routes.

Delivery Driver

Cornerstone Delivery Services
06.2022 - 06.2023
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Fostered positive working relationships with regular customers.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Minimized company liability and risks to loads by obeying traffic laws.

Delivery Associate

Amazing Courier Express Services
03.2020 - 06.2022
  • Delivered packages to customer doorsteps and business offices.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Followed safety procedures and regulations to protect packages and vehicles.

Produce Clerk

Sprouts Farmers Market Inc.
02.2018 - 10.2018
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Trained new employees to provide knowledge of proper produce handling and rotation procedures.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Collaborated with store management to align with objectives and provide quality produce.

Server

Shabu Works
04.2017 - 11.2017
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Non-CDL Delivery Driver

HD Supply
San Diego, California
10.2023 - Current
  • Safely navigated various types of road conditions, adjusting driving styles accordingly to maintain safety standards.
  • Completed paperwork accurately for each delivery, including proof of delivery documentation as required.
  • Adhered to company policies and procedures while representing the company professionally on the road.
  • Maintained a clean driving record while transporting goods safely and efficiently.
  • Improved route efficiency by utilizing GPS technology and planning optimal delivery sequences.
  • Developed strong relationships with customers, addressing concerns and ensuring repeat business.
  • Managed inventory within the truck, ensuring accurate counts and proper organization of products.
  • Assisted in loading and unloading trucks for optimal delivery times and order accuracy.
  • Increased customer satisfaction by delivering orders on time and providing excellent service.
  • Supported warehouse operations by assisting with product organization and inventory management when needed.
  • Coordinated with other drivers to share best practices for improved overall team performance in meeting deadlines and maintaining safety standards.
  • Trained new drivers on company protocols, safe driving practices, and efficient routing techniques.
  • Conducted vehicle inspections daily, reporting any issues promptly for prompt resolution.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.

Education

No Degree - Business Administration And Management

San Diego Miramar College
San Diego, CA

Skills

  • Ability to Lift 50 Pounds
  • Advanced Planning
  • Efficiency and Time Management
  • Excellent Sense of Direction
  • Customer Relationships
  • Customer Service
  • Strong Working Relationships
  • Verbal and Written Communication
  • Pallet Jack Operation
  • Attention to Detail
  • Familiarity with DOT Regulations
  • Responsible Driver

Timeline

Non-CDL Delivery Driver

HD Supply
10.2023 - Current

Delivery Driver

Last Mile Logistics Inc.
06.2023 - 10.2023

Delivery Driver

Cornerstone Delivery Services
06.2022 - 06.2023

Delivery Associate

Amazing Courier Express Services
03.2020 - 06.2022

Produce Clerk

Sprouts Farmers Market Inc.
02.2018 - 10.2018

Server

Shabu Works
04.2017 - 11.2017

No Degree - Business Administration And Management

San Diego Miramar College

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Zerek HartleyDelivery Driver