Zerimar Ramirez
New Bedford,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Cashier/Crew Member
McDonald's
Old Town, ME
02.2023 - 10.2023
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Used suggestive selling techniques to promote add-on sales.
- Welcomed customers, offering assistance to help find store items.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Offered customers carry-out service at completion of transaction.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Packaged menu items into bags or trays and placed drink orders into carriers.
Crew Member
dunkin donuts
Orono, ME
03.2022 - 02.2023
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Drove team success by quickly completing assigned tasks.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Directed patrons to restrooms and other amenities within facility.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
Crew Member
Wendys Fast Food
New Bedford, MA
07.2021 - 01.2022
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Drove team success by quickly completing assigned tasks.
- Wiped down tables and equipment, swept and refilled stock.
- Organized and restocked supplies to support operations and team productivity.
- Interacted pleasantly with guests to deliver quality customer service.
- Processed payments on cash register and counted back bills and change to patrons.
- Maintained safe food handling practices to prevent germ spread.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Tailored orders to address customer allergies and gluten concerns.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Crew Member
Wendysdunkin donuts
New Bedford, MA
06.2020 - 05.2021
- Served food quickly for positive guest experiences.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Drove team success by quickly completing assigned tasks.
- Upheld high standards of productivity and quality in operations.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
Cashier/Crew Member
sunshine coffee and donuts
New Bedford, MA
09.2019 - 06.2020
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Worked closely with front-end staff to assist customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
Some College (No Degree) -
Bristol Community College
New Bedford, MASkills
- Customer Assistance
- POS Systems
- Organizational abilities
- Written and verbal communication
- Time management skills
- Cleaning and sanitizing
Languages
English
Full Professional
Spanish
Native/ Bilingual
Affiliations
- Baking
- Cooking
- Some knitting
Timeline
Cashier/Crew Member
McDonald's
02.2023 - 10.2023
Crew Member
dunkin donuts
03.2022 - 02.2023
Crew Member
Wendys Fast Food
07.2021 - 01.2022
Crew Member
Wendysdunkin donuts
06.2020 - 05.2021
Cashier/Crew Member
sunshine coffee and donuts
09.2019 - 06.2020
Some College (No Degree) -
Bristol Community College
References
References available upon request.
References
References available upon request.
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