Zerita Tisdale
5200 Leith Rd. Apt.D,MD
Summary
Proven in enhancing customer satisfaction and streamlining operations, With a knack for fostering positive relationships and a commitment to excellence, I consistently improved engagement and efficiency, embodying reliability and strong work ethic across roles. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
6
6
years of professional experience
Work History
Teacher Aide
The Joy Of Learning Center
01.2023 - 01.2024
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Ensured classroom and bathroom cleanliness
Cashier
7 Eleven
08.2021 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Customer Service Associate
Aldi
06.2021 - 07.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Customer Service Associate
Royal Farms
03.2018 - 10.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Quickly and efficiently prepared mobile orders
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Cashier
Safeway
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier
Shop Rite Of Howard Park
08.2018 - 07.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
Woodstock JC - Penn Foster High School Online
10900 Old Court Rd, Woodstock , MD 2116310.2017
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Time management skills
- Reliability and punctuality
- Written and verbal communication
Certifications (childcare)
- Including All Children and all the Americans with disabilities act
- Basic Health and safety
- Communicating with families , staff, and your community
- First steps in childcare
Timeline
Teacher Aide
The Joy Of Learning Center
01.2023 - 01.2024
Cashier
7 Eleven
08.2021 - 09.2023
Customer Service Associate
Aldi
06.2021 - 07.2021
Cashier
Shop Rite Of Howard Park
08.2018 - 07.2019
Customer Service Associate
Royal Farms
03.2018 - 10.2018
Cashier
Safeway
High School Diploma -
Woodstock JC - Penn Foster High School Online
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