Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zeriyah McKnight

Charlotte,NC

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Charlotte-Douglas Airport

Ramp Agent
08.2023 - Current
  • Streamlining airport operations by implementing effective scheduling and staff management strategies.
  • Ensuring timely flight departures by coordinating closely with airline representatives, ground handlers, and air traffic control.
  • Increasing operational efficiency by constantly monitoring key performance indicators and implementing process improvements.
  • Maintaining a high level of safety within the airport premises by enforcing strict adherence to safety protocols and conducting regular inspections.

Craze Martketing

Team Leader
01.2022 - 08.2023
  • Have Capability of training, recruitment and Networking.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Education

Bachelor of Science - Business Administration

Johnston & Wales University
Charlotte, NC
12.2025

Skills

  • Organizational and Planning Skills
  • Negotiation and Persuasion
  • Quality Assurance Implementation
  • Attention to Detail and Accuracy

Timeline

Charlotte-Douglas Airport

Ramp Agent
08.2023 - Current

Craze Martketing

Team Leader
01.2022 - 08.2023

Bachelor of Science - Business Administration

Johnston & Wales University

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Zeriyah McKnight