Zeriyah McKnight
Charlotte,NC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Charlotte-Douglas Airport
Ramp Agent
08.2023 - Current
- Streamlining airport operations by implementing effective scheduling and staff management strategies.
- Ensuring timely flight departures by coordinating closely with airline representatives, ground handlers, and air traffic control.
- Increasing operational efficiency by constantly monitoring key performance indicators and implementing process improvements.
- Maintaining a high level of safety within the airport premises by enforcing strict adherence to safety protocols and conducting regular inspections.
Craze Martketing
Team Leader
01.2022 - 08.2023
- Have Capability of training, recruitment and Networking.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
Bachelor of Science - Business Administration
Johnston & Wales University
Charlotte, NC12.2025
Skills
- Organizational and Planning Skills
- Negotiation and Persuasion
- Quality Assurance Implementation
- Attention to Detail and Accuracy
Timeline
Charlotte-Douglas Airport
Ramp Agent
08.2023 - Current
Craze Martketing
Team Leader
01.2022 - 08.2023
Bachelor of Science - Business Administration
Johnston & Wales University
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