Zermeen Vakil
Corona,CA
Summary
Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Relationship Banker
Bank Of America
02.2023 - 09.2023
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Expanded client base through effective networking and referral generation, leading to increased business opportunities.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
- Collaborated with branch team members to improve overall performance and achieve sales targets consistently.
- Streamlined internal processes for improved efficiency, leading to faster transaction processing times and higher customer satisfaction levels.
Assistant Manager
Enterprise Holdings
03.2022 - 09.2022
- Manage team to compete with rigorous sales targets
- Balance accounts and earning daily
- Create marketing strategies and maintaining lasting business relationships
- Deliver amazing customer service and increase returning customer average
- Keeping track with inventory daily, while also correcting everyday contracts
- Underwriting daily with over 200 contracts a day.
Management Trainee
Enterprise Holdings
07.2021 - 03.2022
- Learning daily operations and underwriting
- Delivering great customer service
- Developing relationships to ensure customer satisfaction.
Education
Bachelor's degree - Political Science
California State University-Los Angeles
Los Angeles, CAAssociate in Arts (AA) - Political Science
Norco College
Norco, CASkills
- Customer service
- Marketing
- Underwriting
- Account Management
- Time Management
- Research
- Risk Management
- Assistant Manager Experience
- Loss Prevention
- Security understanding
Certification
- CA Claim Adjuster License in Progress
Languages
Hindi
Professional Working
Urdu
Professional Working
Timeline
Relationship Banker
Bank Of America
02.2023 - 09.2023
Assistant Manager
Enterprise Holdings
03.2022 - 09.2022
Management Trainee
Enterprise Holdings
07.2021 - 03.2022
Bachelor's degree - Political Science
California State University-Los Angeles
Associate in Arts (AA) - Political Science
Norco College
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