Zeynep Isil Acer

Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

• Processed transactions using a point-of-sale system.

Assisted customers with product selection, sizing and styling.

• Developed promotional strategies to increase sales volume.
• Greeted customers and provided exceptional customer service.
• Handled customer complaints in a professional manner.
• Maintained up-to-date knowledge of store merchandise and policies.
• Upsold additional items based on customer interests and needs.
• Engaged customers in friendly, professional dialogue to determine needs.
• Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
• Helped customers find specific products, answered questions, and offered product advice.
• Built and maintained relationships with peers and upper management to drive team success.
• Sold various products by explaining unique features and educating customers on proper application or usage.
• Assisted teammates with sales-processing tasks to meet daily sales goals.
• Described merchandise and explained use, operation and care.