Zeyra Mireli Gonzalez Chavez
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Server
Red Lobster
San Bruno, CA
08.2024 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed table assignments and ensured timely food delivery to enhance guest satisfaction.
- Collaborated with kitchen staff to maintain communication and streamline order processing.
- Trained new servers on menu items, service standards, and restaurant procedures.
- Implemented upselling techniques to increase overall sales and improve guest engagement.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Paraeducator, Special Education
Gunderson High School
San Jose, California
08.2023 - 01.2026
- Facilitated development of individualized education plans for special needs students.
- Tailored lesson plans to accommodate diverse student needs while ensuring compliance with curriculum standards.
- Exhibited expertise in contemporary educational trends, including Common Core standards.
- Fostered a secure and supportive classroom environment to enhance student learning.
- Oversaw student progress through ongoing assessments and constructive feedback.
- Supported implementation of behavior management techniques to foster positive learning environments. Assisted in applying reinforcement strategies to encourage student engagement. Collaborated with educators to develop effective behavior intervention plans.
- Facilitated individual and small group instructional support sessions to enhance learning outcomes.
- Demonstrated adaptability in dynamic educational settings to enhance learning experiences.
E-Commerce Personal Shopper
Whole Foods Market Inc
Santa Clara, CA
09.2021 - 12.2023
- Satisfied customers with quick, accurate service under tight deadlines.
- Completed pickup and shopping orders for customers within local area.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
- Suggested comparable products to replace out-of-stock items.
- Secured and stored items until customer pickup.
- Assisted teammates with daily tasks during peak periods.
Medical Assistant Extern
Bay Area Maternity & Women's Health
Los Gatos, CA
09.2018 - 10.2018
- Escorted patients to examination rooms and documented medical histories.
- Monitored patient stability by checking vital signs and weight.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Collected, labeled and stored laboratory specimens properly prior to testing.
Server/Hostess
Red Lobster
Fremont, California
07.2017 - 07.2018
- Delivered exceptional friendly and fast service Skillfully anticipated and addressed guest’s service needs Answered customers inquiries and resolve issues promptly Outstanding ability for delivering professional customer service
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
Education
Medical Assistant - undefined
Institute For Business And Technology
Santa Clara, CA10.2018
High School Diploma - undefined
Milpitas High School
Milpitas, CA06.2017
Skills
- Vital Signs -OSHA & HIPAA CERTIFIED
- Phlebotomy -Greets Patients
- Medical terminology - Provides excellent customer service
- Adaptability
- Time Managment
- Great Communication
- Attention to details
- Teamwork
- Bilingual
LANGUAGES
Spanish-Fluent Excellent written and verbal communication skills
Timeline
Server
Red Lobster
08.2024 - Current
Paraeducator, Special Education
Gunderson High School
08.2023 - 01.2026
E-Commerce Personal Shopper
Whole Foods Market Inc
09.2021 - 12.2023
Medical Assistant Extern
Bay Area Maternity & Women's Health
09.2018 - 10.2018
Server/Hostess
Red Lobster
07.2017 - 07.2018
Medical Assistant - undefined
Institute For Business And Technology
High School Diploma - undefined
Milpitas High School