Zhane Cupp
Fairfield
Summary
Ambitious and driven professional with untapped potential, seeking an opportunity to make a tangible impact. Proven track record of seamlessly collaborating with individuals from diverse backgrounds, efficiently accomplishing tasks, and consistently delivering outstanding customer service. Committed to wholeheartedly dedicating myself to an exceptional organization in order to contribute meaningfully to its success.
Overview
4
4
years of professional experience
Work History
Service Coordinator
Meijer
06.2023 - Current
- Achieved two promotions within one year, demonstrating strong drive and a commitment to learning.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Ensured the customers needs were placed at the forefront of each interaction, enhancing their desire to return.
Logistics Sales Executive
Total Quality Logistics Inc.
08.2023 - 03.2024
- Assisted in overseeing three different accounts, including a multi-million dollar account.
- Contributed to the successful delivery of 1,000 loads, maintaining high customer satisfaction.
- Curated my own book of business to the amount of $1,000 per month.
Delivery Driver
Lamberson Packaging Solutions
03.2022 - 05.2023
- Loaded and unloaded delivery vehicles with accuracy, ensuring all items were accounted for
- Maintained accurate records of deliveries and pickups, including customer signatures and itemized lists
- Created improved delivery routes, removing high traffic areas and poor roads
- Collaborated closely with customers to identify and accommodate their preferred delivery time and location.
Press Operator
Yanfang Automotive Interiors
06.2021 - 12.2021
- Worked on a large variety of injection molding presses
- Ensured complete adherence to quality standards for every product manufactured
- Selected as the trainer of new employees after 1 month
- Collaborated with colleagues from other departments such as shipping and receiving or design teams to ensure quality control standards were met before releasing final products.
Electronics Associate
Walmart
06.2020 - 06.2021
- Emphasized a customer-centric approach by prioritizing customer satisfaction and return rate
- Achieved incremental sales by proactively recommending relevant items to customers, effectively leveraging product knowledge and enhancing their overall shopping experience
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
Education
High School Diploma -
Bryan High School
Bryan, OH06.2018
Skills
- Customer Service
- Client Relationship Management
- Typing Proficiency
- Attention to Detail
- Map / GPS Coordination
- Multitasking Abilities
Timeline
Logistics Sales Executive
Total Quality Logistics Inc.
08.2023 - 03.2024
Service Coordinator
Meijer
06.2023 - Current
Delivery Driver
Lamberson Packaging Solutions
03.2022 - 05.2023
Press Operator
Yanfang Automotive Interiors
06.2021 - 12.2021
Electronics Associate
Walmart
06.2020 - 06.2021
High School Diploma -
Bryan High School
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