Zhane Dixon
Suwanee,GA
Summary
Senior Finance Operations Specialist with 6+ years managing high-volume AR/AP and billing operations in ERP systems. Experienced in optimizing revenue workflows, enhancing cash flow, implementing automation, and supporting cross-functional teams. Skilled in leveraging workflow automation, AI tools, and ERP insights to streamline financial processes and improve operational efficiency.
Overview
13
13
years of professional experience
Work History
Senior AR/AP Specialist
NSC Staffing
10.2023 - Current
- Manage full-cycle AR and AP operations in a high-volume environment, processing 700–900+ weekly transactions with 99%+ accuracy.
- Oversee revenue lifecycle including invoicing, aging analysis, payment application, and collections strategy to maintain healthy cash flow.
- Drive a 15–25% improvement in collections performance through trend analysis and proactive account management.
- Administer vendor invoice processing, performing three-way matching and GL coding to ensure compliance and data integrity.
- Resolve billing and payment discrepancies within 24–48 hours through cross-functional coordination with payroll, operations, and client teams.
- Support month-end close through subledger-to-GL reconciliations and reporting analysis.
AP Specialist
TES USA
11.2021 - 07.2023
- Managed full vendor lifecycle, ensuring invoice accuracy, PO compliance, and timely disbursement.
- Conducted detailed vendor reconciliations and resolved discrepancies with procurement and accounting teams.
- Strengthened internal controls by enforcing three-way matching and audit documentation standards.
- Optimized ERP workflows to reduce manual errors and improve approval turnaround.
AR/Billing Specialist/Collections
Huddle House
11.2019 - 11.2021
- Streamlined invoicing and collections for high-volume franchise accounts, improving cash flow.
- Collaborated with warehouse and franchise partners to enhance order fulfillment processes and payment agreements.
- Maintained accurate financial records and strengthened partner communication, increasing operational efficiency.
HR Analyst
Aerotek
01.2017 - 02.2019
- Oversaw management of employee accounts for a workforce of 300. Delivered customer service support for benefit inquiries and facilitated communication with payroll. Supported audit processes, recruitment efforts, and interview coordination. Addressed and resolved internal employee concerns effectively.
Retention Specialist
VXI Global Solutions
08.2013 - 12.2016
- Oversaw customer support operations in a high-volume calling queue, managing up to 80 calls per day. Facilitated order placements, appointment scheduling, equipment troubleshooting, and payment processing. Collaborated with management to analyze customer complaint trends and develop effective retention initiatives.
Education
Health & Life Insurance License - Health And Life Insurance
Xcel Solutions
Georgia1 2026
Georgia State Cosmotology License - Aesthetics
Atlanta School of Aesthetics
Atlanta, GA10 2022
Diploma -
Miller Grove High
Lithonia, GA5 2013
Accounting & Financial Management
- Full-Cycle AR & AP Management
- Revenue Operations & Cash Flow Optimization
- High-Volume Transaction Processing (700–900+ weekly)
- 2-Way & 3-Way Matching Controls
- Aging Analysis & Collections Strategy
- Subledger-to-GL Reconciliation
- ERP Systems (NetSuite, SAP, GP, Epicor, BullHorn, NAV, Quickbooks, SAP, Bill.com, Ramp, Stampli)
- Workflow Automation & Process Improvement
- Audit Readiness & Compliance
Timeline
Senior AR/AP Specialist
NSC Staffing
10.2023 - Current
AP Specialist
TES USA
11.2021 - 07.2023
AR/Billing Specialist/Collections
Huddle House
11.2019 - 11.2021
HR Analyst
Aerotek
01.2017 - 02.2019
Retention Specialist
VXI Global Solutions
08.2013 - 12.2016
Health & Life Insurance License - Health And Life Insurance
Xcel Solutions
Georgia State Cosmotology License - Aesthetics
Atlanta School of Aesthetics
Diploma -
Miller Grove High