Zhane McCarty
Oklahoma City
Summary
Dynamic and dedicated professional with a strong background in healthcare, notably at OU Health Science Center. Proven ability to enhance patient care through excellent communication and teamwork. Skilled in electronic health records and committed to fostering a positive environment, ensuring comfort and dignity for all patients. Adaptable and dependable in fast-paced settings.
Overview
7
7
years of professional experience
Work History
CTA
OU Health Science Center
04.2025 - 02.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
CNA
Meadowlakes Estates Nursing Home
07.2023 - 10.2025
- Assisted patients with daily living activities to enhance comfort and well-being.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and safety of patient environments, adhering to infection control protocols.
- Documented patient care activities accurately in electronic health records for compliance.
- Provided emotional support and companionship to improve patient morale and quality of life.
- Trained new staff on essential care procedures and safety practices within facility guidelines.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Secretary
Langston University
08.2019 - 05.2024
- Managed scheduling and coordination of meetings for university staff and faculty.
- Maintained accurate records and files, ensuring easy retrieval of information.
- Assisted in the preparation of reports and presentations for departmental meetings.
- Processed incoming communications, prioritizing urgent requests for timely responses.
Call Center Representative
Act-On
05.2023 - 08.2023
- Handled customer inquiries and resolved issues efficiently through multiple communication channels.
- Documented customer interactions accurately in CRM system for future reference and analysis.
- Provided support to team members, facilitating a collaborative work environment.
- Adapted quickly to new software tools and processes, improving response times.
CNA
St. Anne's Nursing Center
07.2020 - 03.2022
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of resident rooms and common areas.
- Documented patient care accurately in electronic health records systems.
- Provided emotional support to residents and families during challenging times.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
CNA
Heritage at Brandon’s Place
08.2019 - 12.2020
- Collaborated with healthcare team to develop personalized care plans for residents.
- Supported mobility exercises, promoting physical independence among residents.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
Education
Bachelor of Science - Biology
Langston University
Langston, OKHigh School Diploma -
Putnam City High School
Oklahoma City, OK05.2019
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Computer skills
- Critical thinking
- Organizational skills
- Calm under pressure
Timeline
CTA
OU Health Science Center
04.2025 - 02.2026
CNA
Meadowlakes Estates Nursing Home
07.2023 - 10.2025
Call Center Representative
Act-On
05.2023 - 08.2023
CNA
St. Anne's Nursing Center
07.2020 - 03.2022
Secretary
Langston University
08.2019 - 05.2024
CNA
Heritage at Brandon’s Place
08.2019 - 12.2020
Bachelor of Science - Biology
Langston University
High School Diploma -
Putnam City High School