Hi, I’m
Zhane McMillion
York,PA
Summary
Creative and data-driven candidate with extensive knowledge of marketing strategies and media research. Passionate about driving brand awareness and product performance. Skilled at tracking marketing trends and interpreting results to develop innovative new procedures.
Overview
3
years of professional experience
Work History
WellSpan Philhaven Behavioral Health
Team Approach Coordinator
2022.07 - Current (2 years & 2 months)
Job overview
- Conducted regular reviews of operations and identified areas for improvement.
- Generated reports detailing findings and recommendations.
- Built strong relationships with patients through positive attitude and attentive response.
- Maintained database systems to track and analyze operational data.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Manage over 90+ patient calls and messages per day
WellSpan Philhaven Behavioral Health
Day Hospital Coordinator
2021.11 - 2022.07 (8 months)
Job overview
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Spearheaded and implemented new projects to expand scope of engagement.
- Coordinated multidisciplinary teams to facilitate and deliver necessary client services.
- Streamlined intake systems, resulting in reduced errors and improved speed.
Pennsylvania Counseling Services
Compliance Auditor
2020.08 - 2021.11 (1 year & 3 months)
Job overview
- Performed over 75 compliance audits per month.
- Prepared working papers, reports and supporting documentation for audit findings.
- Trained new employees on company procedures.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Identified new methods to optimize medical records management.
- Kept up-to-date with tax changes and industry trends by participating in professional organizations, opportunities, and networks
Education
Shippensburg University of Pennsylvania , Shippensburg, PA
Bachelor of Arts from Psychology
05.2017
University Overview
- Dean's List Spring 2017
- Executive Board Homecoming Committee- 2014-2017
- New Student Orientation Leader 2016-2017
- Shippensburg Girls Flag Football League (President) 2013-2017
Skills
- Attention to Detail
- Active Listening
- Multitasking Abilities
- Decision-Making
- Planning and Coordination
- Cultural Awareness
- MS Office
- Decision-Making
- Interpersonal Communication
- Teamwork and Collaboration
Websites
Accomplishments
- 2023 Diversity, Equity and Inclusion Champion for Wellspan Health
- Collaborated with team of 12 in the development of 2023 Black History Month celebration company wide
Timeline
Team Approach Coordinator
WellSpan Philhaven Behavioral Health
2022.07 - Current (2 years & 2 months)
Day Hospital Coordinator
WellSpan Philhaven Behavioral Health
2021.11 - 2022.07 (8 months)
Compliance Auditor
Pennsylvania Counseling Services
2020.08 - 2021.11 (1 year & 3 months)
Shippensburg University of Pennsylvania
Bachelor of Arts from Psychology
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