Zhaniya Lewis
Newark,NJ
Summary
Hardworking professional with a proven track record for relationship-building, time management and extensive wine, beer, and cocktail knowledge.
Overview
3
3
years of professional experience
Work History
Bartender/Server
The Brightside Tavern
Jersey City, NJ
11.2019 - 04.2021
- Upsold customers from shelf to premium brands to help boost sales
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Resolved customer complaints in a professional manner.
- Organized storeroom inventory of supplies such as cups, napkins, straws
- Managed cash drawer at the end of each shift ensuring accuracy of funds
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Monitored bar inventory and promptly restocked low items before depletion.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently
- Communicated effectively with
- Operated POS terminals to input orders, split bills and calculate totals.
- Garnished dishes and beverages to serve visually appealing menu items.
- Brought wine selections to tables with appropriate glasses and poured for customers.
Bartender
Novella (Terminal C Airport)
Newark, NJ
10.2018 - 11.2019
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Stocked ice bins and coolers as needed throughout shift.
- Cleansed glasses with sanitizing solution after each use.
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
- Checked identification cards for proof of age prior to serving alcohol beverages
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations
- Trained new bartenders on drink preparation and upselling techniques.
- Arranged bottles and glasses behind bar to make attractive displays.
Server
Hurricane Bar & Grill
Woodland Park, NJ Three
04.2018 - 01.2019
- Monitored dining room for cleanliness and proper set-up at all times.
- Upheld high standards of sanitation in accordance with health department regulations.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
- Addressed complaints to kitchen staff and served replacement
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Education
High School Diploma -
Bloomfield High School
Bloomfield, NJ06-2015
Skills
- Beverage Preparation
- Safe serving knowledge
- Menu knowledge
- Proficient in mixology
- Guest Engagement
- Food Running
- Menu Memorization
- Positive and professional
- Strong Work Ethic
- Quality Control
- High-volume dining
Timeline
Bartender/Server
The Brightside Tavern
11.2019 - 04.2021
Bartender
Novella (Terminal C Airport)
10.2018 - 11.2019
Server
Hurricane Bar & Grill
04.2018 - 01.2019
High School Diploma -
Bloomfield High School