Zhanna Bannikova
Sunny Isles Beach,FL
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
25
25
years of professional experience
Work History
Key Holder
Zhanna Bannikova
Aventura, FL
08.2024 - Current
- Provided exceptional customer service and personalized client consultations to enhance the shopping experience.
- Managed the CRM system: maintained customer records, tracked sales, and analyzed data to optimize performance.
- Handled all sales-related operations, including processing transactions, and preparing detailed sales reports.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Managed cash-handling operations and ensured the accuracy of financial transactions.
- Ensured compliance with corporate standards, and maintained a well-organized retail environment.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
Sales Manager
Zhanna Bannikova
Miami, FL
06.2022 - 06.2024
- Established relationships with key clients, while maintaining existing customer base.
- Executed strategic sales plans to expand customer base and revenue.
- Performed sales consultations and educated clients on products and services.
- Built sales forecasts and schedules to reflect desired productivity targets.
Administrator - Business Operations
Zhanna Bannikova
Hollywood, FL
06.2021 - 06.2023
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Managed appointments, inventory, and administrative tasks efficiently.
- Negotiated contracts with vendors and suppliers on behalf of the company.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Financial Director
Zhanna Bannikova
Almaty, Republic Of Kazakhstan
12.1999 - 06.2020
- Prepared monthly financial statements, including balance sheets, income statements, cash flow statements, and variance analysis.
- Communicated with stockholders or other investors to provide information or raise capital.
- Managed relationships with tax authorities, bankers and auditors.
- Led the preparation and presentation of monthly, quarterly, and annual financial reports to board members and stakeholders.
Education
M.D. - Banking And Finance
Economic University
Almaty, KZ05-2003
M.D. - Technique And Physics of Low Temperatures
University of Low Temperature Engineering
Odessa, UA06-1993
Skills
- Outstanding communication and interpersonal skills to engage effectively with customers, and build strong client relationships
- Proven track record of exceeding sales targets, and achieving revenue growth
- Proficient in using technology and online platforms for sales, including social media, and e-commerce
- I excel at multitasking, effectively managing various responsibilities with precision and efficiency
- I seamlessly integrate into any team, fostering a positive and collaborative work environment, with a successful track record across multiple industries
- I possess versatile skills that can be applied to any area of work, ensuring adaptability and consistent results
Languages
English
Professional
Russian
Full Professional
Timeline
Key Holder
Zhanna Bannikova
08.2024 - Current
Sales Manager
Zhanna Bannikova
06.2022 - 06.2024
Administrator - Business Operations
Zhanna Bannikova
06.2021 - 06.2023
Financial Director
Zhanna Bannikova
12.1999 - 06.2020
M.D. - Banking And Finance
Economic University
M.D. - Technique And Physics of Low Temperatures
University of Low Temperature Engineering
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