Zharia Harrison
Rockville,MD
Summary
Dedicated and detail-oriented medical receptionist with a strong background in managing front desk operations and ensuring efficient patient flow. Highly organized and personable, adept at providing exceptional customer service and maintaining a professional and welcoming patient environment. Possessing excellent communication and interpersonal skills, I excel in coordinating appointments, managing patient records, and responding to inquiries, while always maintaining confidentiality and adhering to medical ethics. Proven ability to work well under pressure, prioritize tasks, and collaborate effectively with healthcare professionals to optimize the overall patient experience. collaborate, accuracy, and efficiency, I strive to contribute to a smooth and seamless operation of medical practice. Experienced Nanny knowledgeable about managing school schedules, extracurricular activities, and entertainment to achieve optimal playtime and schoolwork balance. Committed to maintaining parental objectives while being compassionate and caring with children. Offers first-rate skills in communication and activity planning.
Healthcare professional with a comprehensive background in providing compassionate patient care and support. Known for reliability and adaptability in dynamic healthcare environments. Brings strong skills in patient monitoring, basic medical procedures, and effective communication, ensuring seamless team collaboration and optimal patient outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Brookdale
06.2024 - Current
- Assisted patients with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented patient information accurately in electronic health records.
- Collaborated with healthcare team to develop and implement care plans.
- Maintained cleanliness and safety of patient environments to prevent infections.
- Provided emotional support and companionship to patients and families.
Private Nanny
Private Employer
12.2023 - 05.2024
- worked full-time with family taking care of two girls (3,6) Monday-Friday and on call
- Engaged in creative play with the children such as reading stories, playing games or drawing pictures.
- Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
- Developed an understanding of each child's individual strengths and weaknesses.
- Provided positive reinforcement through rewards systems for good behavior.
- Organized and planned a variety of activities to stimulate physical, mental and emotional growth for the children.
- Provided supervision and guidance to ensure safety of children in all situations.
- Organized daily activities and educational play to foster cognitive development.
Resident Aide
The Charleston Senior Community
01.2023 - 12.2023
- Assisted residents with activities of daily living, such as bathing and dressing.
- Provided support to residents in the form of companionship, conversation, and emotional support.
- Monitored resident health status, including vital signs and changes in physical or mental condition.
- Collaborated effectively with interdisciplinary team members to provide comprehensive care for each resident.
- Reported any concerns about the wellbeing of a resident to the supervisor immediately.
- Assisted with end-of-life care by offering emotional support and comfort measures.
- Encouraged participation in group activities such as arts and crafts projects or music therapy sessions.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Aided residents with ambulation and use of walkers, canes and wheelchairs.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
Medical Assistant
Capital Foot & Ankle Care Center
04.2022 - 01.2023
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Successfully managed front desk operations, including appointment scheduling, patient registration, and insurance verification at a busy podiatry office
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Operated x-ray to administer diagnostic tests.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Education
Springbrook High School
Silver Spring, MD06-2021
Skills
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Epic Cerner
- Light Housekeeping
- Meal and snack preparation
- Early Childhood Education
- CPR training
- Behavior management techniques
- Social skill development
- HIPAA compliance
- Patient care
Certification
- Certified Medication Technician: March 2023
- Certified Nursing assistant 2023
- CPR: March 2023
Education and Training
other
Timeline
Certified Nursing Assistant
Brookdale
06.2024 - Current
Private Nanny
Private Employer
12.2023 - 05.2024
Resident Aide
The Charleston Senior Community
01.2023 - 12.2023
Medical Assistant
Capital Foot & Ankle Care Center
04.2022 - 01.2023
Springbrook High School
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