ZHARYA GORE
Savannah ,Ga
Summary
Detail-oriented Medical Billing and Front Desk professional with hands-on experience in patient scheduling, insurance verification, and payment processing in fast-paced environments. Background as a Paraprofessional in providing strong skills in communication, documentation, and managing structured environments. Experienced in administrative support, data management, and customer service, with a proven ability to maintain accurate records, reduce billing errors, and deliver efficient, patient-focused service. Completed Medical Billing certification.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Billing Apprentice Program
04.2023 - 05.2026
- Processed patient payments and reconcile financial records.
- Assisted with insurance claims entry and billing workflows.
- Maintained accurate billing documentation and payment tracking. Used Excel to organize and analyze billing data.
- Support patients with billing inquiries and payment options.
Medical Assistant
Curtis V Cooper
01.2023 - 05.2025
- Assisted healthcare providers with clinical procedures, enhancing patient care quality and efficiency.
- Coordinated patient appointments and follow-ups, improving scheduling accuracy and reducing wait times.
- Managed electronic health record systems, ensuring compliance with privacy regulations and data integrity.
Receptionist
Rivers Edge Nursing Home
09.2019 - 10.2022
- Managed 70–100 daily calls and scheduled patient appointments efficiently.
- Verified insurance eligibility and benefits, contributing to reduced claim issues.
- Processed copays and maintained accurate financial records.
- Updated and maintained patient information in EHR systems.
- Resolved billing concerns and assisted patients with account questions.
Youth Counselor
Jewish Education Alliance
05.2016 - 07.2019
- Supervised participants and ensured a safe, structured environment.
- De-escalated conflicts and handled sensitive situations professionally.
- Maintained reports and compliance documentation.
- Provided guidance and support based on individual needs.
Education
High School Diploma - undefined
Windsor Forest High School
Medical Front Office Training / Billing -
S.Washington Consulting
Savannah 06.2026
Medical Billing / Front Desk -
Chatham Apprentice Program
Savannah, GA05.2026
Skills
- Medical Billing & Coding Basics
- Insurance Verification & Claims Processing
- Payment Processing & Reconciliation
- Patient Scheduling
- Customer Service
- Documentation & Record Keeping
- Attention to Detail & Claims Follow-Up
- Computer Operation & Literacy
- Medicaid & Medicare Knowledge
- Availity Essentials
Accomplishments
- Supervised team of 300 staff members
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Recognized as Employee Of The Month , for outstanding performance, reliability, and dedication
Certification
- Medical Billing / Front Desk, Chatham Apprentice Program, Savannah
- CPR and First Aid Certified
- Food Handler, Chatham Apprentice Program
- Child Development Associate, EMERGE, Savannah
Timeline
Medical Billing Apprentice Program
04.2023 - 05.2026
Medical Assistant
Curtis V Cooper
01.2023 - 05.2025
Receptionist
Rivers Edge Nursing Home
09.2019 - 10.2022
Youth Counselor
Jewish Education Alliance
05.2016 - 07.2019
High School Diploma - undefined
Windsor Forest High School
Medical Front Office Training / Billing -
S.Washington Consulting
Medical Billing / Front Desk -
Chatham Apprentice Program