Zhenya Dzhavgova
Fremont,CA
Summary
Dynamic antiquarian bookseller at ZH BOOKS with expertise in inventory management and customer service. Proven ability to analyze sales trends and provide tailored product recommendations, enhancing customer satisfaction. Creative thinker with strong research skills, dedicated to fostering a welcoming environment for book enthusiasts.
Overview
20
20
years of professional experience
Work History
Antiquarian Bookseller
ZH BOOKS
Fremont, CA
08.2010 - Current
- Managed inventory levels to ensure optimal stock availability and minimize overstock situations.
- Researched and cataloged books and ephemera.
- Attended conferences and meetings with head librarians and curators.
- Assisted customers in locating books, providing recommendations, and offering personalized service.
- Analyzed sales trends to inform purchasing decisions and optimize product offerings for customer demand.
High-school Math Tutor
Self-employed
Fremont, CA
11.2005 - 07.2010
- Designed personalized lesson plans to address individual student needs and learning styles.
- Delivered one-on-one tutoring sessions, fostering understanding of advanced mathematical concepts.
- Implemented interactive teaching techniques to enhance student engagement and retention of material.
- Assessed student progress through regular evaluations, adjusting methods as necessary for optimal outcomes.
Education
Bachelor of Science - Computer Science
Technical University of Sofia
Sofia, BulgariaAssociate of Science - Computer Science
City College of San Francisco
San Francisco, CASkills
- Product recommendations
- Cataloging
- Marketing
- Research
- Inventory management
- Product upselling
- Children's books
- Friendly and helpful
- Honest and dependable
- Creative thinking
- Attention to detail
- Excellent written and verbal communication
- Flexible hours
- Decision-making
- Customer service
Languages
English
Native or Bilingual
Bulgarian
Native or Bilingual
Russian
Professional Working
Ukrainian
Professional Working
Interests
Travel, Taekwondo, Fitness, Reading, Writing
Timeline
Antiquarian Bookseller
ZH BOOKS
08.2010 - Current
High-school Math Tutor
Self-employed
11.2005 - 07.2010
Bachelor of Science - Computer Science
Technical University of Sofia
Associate of Science - Computer Science
City College of San Francisco