Zhy’Arieyah Williams
Sharpsburg,NC
Summary
Adept at maintaining workplace cleanliness and enhancing customer satisfaction, I leveraged my skills in product packaging and efficient communication to exceed production targets at Smithfield Packing and streamline inventory management at Amazon. My ability to master assembly protocols and foster stakeholder relationships has consistently improved operational efficiency and team cohesion.
Overview
3
3
years of professional experience
Work History
Associate
Amazon
02.2024 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Crew Member
McDonalds
02.2022 - 08.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
Production Worker
Smithfield Packing
08.2022 - 03.2024
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
Education
Fike High School
Wilson, NC06.2022
Skills
- Workplace cleanliness
- Product packing
- Product packaging
- Heavy lifting
- Materials handling
- Hand tools
- Assembly procedures
- Efficient communication
- Shipment preparation
- Machine setups
- Customer focus
- Assembly protocols
Timeline
Associate
Amazon
02.2024 - Current
Production Worker
Smithfield Packing
08.2022 - 03.2024
Crew Member
McDonalds
02.2022 - 08.2024
Fike High School
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