Ziad Al Riyami

• Improved overall guest satisfaction by promptly addressing concerns and implementing appropriate solutions as needed.
• Managed unexpected challenges with flexibility and creative problem-solving, maintaining seamless experiences for guests.

• Officiated intramural sports events, ensuring adherence to rules and regulations.
• Communicated effectively with players, addressing inquiries and resolving disputes on the field.
• Maintained accurate records of game statistics and player participation for league management.
• Enforced safety protocols, promoting a secure environment for participants during events.

Managed the organization, distribution, and quality control of bed linens and towels in a high-volume hotel environment.

Ensured timely room turnovers, upheld brand cleanliness standards, and contributed to a positive guest experience.