Saniya Rivers
Knightdale,NC
Summary
Compassionate caregiver offers 5 years of experience assisting others. Committed to delivering top-notch care, administering medication and maintaining safe environments. Knowledgeable of care documentation practices.
Overview
3
3
years of professional experience
Work History
Medication Aide
Cadence Of North Raleigh
07.2023
- Enhanced patient health by accurately administering prescribed medications according to schedule.
- Reduced medication errors by diligently maintaining and updating medication records for each patient.
- Supported the nursing staff with essential tasks, streamlining the overall care process.
- Ensured consistent treatment by effectively communicating with multidisciplinary healthcare teams.
- Demonstrated adaptability in the face of medical emergencies, providing crucial assistance during critical situations as needed.
Insurance Customer Service Representative
Aetna, CVS Health
01.2022 - 07.2023
- Fostered strong relationships with clients, providing personalized service and assistance on various insurance products.
- Conducted comprehensive policy reviews for clients, identifying gaps in coverage and recommending appropriate solutions.
- Assisted clients in filing claims, coordinating with adjusters to expedite the process and secure fair settlements.
- Managed high call volume while maintaining professionalism, empathy, and attention to detail in each interaction.
Care Manager
Sunrise Senior Living
07.2021 - 12.2021
- Enhanced patient care by developing and implementing individualized care plans.
- Improved patient satisfaction through effective communication and collaboration with interdisciplinary healthcare teams.
- Reduced hospital readmission rates by providing comprehensive discharge planning and follow-up support.
Nurse Aide
Autumn Care Of Myrtle Grove
06.2020 - 10.2020
- Assisted with daily living activities for patients, ensuring optimal independence and quality of life.
- Improved patient mobility by assisting with range-of-motion exercises, ambulation, and transfers.
- Contributed to efficient healthcare team communication through accurate documentation of patient information and regular updates on their progress.
Education
High School Diploma -
Eugene Ashley High School
Wilmington, NC06.2018
Skills
- Health Education
- Administering Medications
- Attention to Detail
- Emergency Care
- Patient Observation
- Infection Control
- Documentation and Recordkeeping
Timeline
Medication Aide
Cadence Of North Raleigh
07.2023
Insurance Customer Service Representative
Aetna, CVS Health
01.2022 - 07.2023
Care Manager
Sunrise Senior Living
07.2021 - 12.2021
Nurse Aide
Autumn Care Of Myrtle Grove
06.2020 - 10.2020
High School Diploma -
Eugene Ashley High School
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