Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zianee Hunter

Concord

Summary

Dynamic Administrative Coordinator with a proven track record at Toll Brothers Inc., adept at enhancing operational efficiency and client relations. Skilled in Workday and Salesforce, I successfully streamlined reporting procedures and improved installation logistics, ensuring projects met budget constraints while fostering effective communication across teams.

Bringing a deep understanding of organizational procedures, and the ability to work effectively in public utility environments.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Administrative Coordinator, Warranty

Toll Brothers Inc.
03.2022 - 03.2025
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
  • Maintained a well-organized filing system to ensure easy access to important records and documents.
  • Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
  • Worked closely with project managers, construction teams, and other departments to ensure seamless communication and customer expectations.

Install Coordinator, Admin. Operations

Freedom Forever Solar
10.2020 - 01.2022
  • Streamlined reporting procedures by introducing standardized templates that effectively communicated project updates to stakeholders at various levels within the organization.
  • Adapted scheduling strategies based on seasonal fluctuations in demand or unexpected staff shortages.
  • Negotiated favorable contracts with vendors for materials and services, achieving cost savings without compromising quality.
  • Improved installation efficiency by streamlining processes and implementing best practices.
  • Managed installation logistics for large-scale projects, leading to successful completion within budget constraints.

Install Coordinator, Admin. Operations

Sunrun
09.2019 - 06.2020
  • Collaborated with sales team to provide accurate quotes and timelines for clients, resulting in increased client trust.
  • Implemented quality control checks during the installation process, ensuring high standards were consistently met across all projects.
  • Maintained detailed records of all installations, providing a valuable resource for future reference and continuous improvement efforts.
  • Coordinated installation schedules, ensuring optimal use of resources and minimizing downtime.
  • Conducted regular safety training sessions to ensure compliance with industry regulations and maintain a safe working environment for installers.

Administrative Coordinator, Office Management

Adecco USA
01.2012 - 09.2018
  • Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.
  • Ensured compliance with company policies by maintaining up-to-date knowledge of regulations and conducting regular audits of procedures.
  • Oversaw budget tracking and expense reporting, ensuring projects stayed within financial constraints.
  • Assisted with trouble shooting and resolving technical issues.
  • Efficient in operating CRM programs such as Workday, Salesforce, and Zendesk; including data base spreadsheets (excel, word, and outlook)


Education

Liberal Arts And Sciences

Pasadena City College
Pasadena, CA

Skills

  • Advance Administrative Support
  • Experienced with Workday, ADP, Salesforce, and Zendesk
  • Microsoft Office proficiency
  • Office inventory management
  • Document preparation
  • Policy & procedure implementation
  • Client relations management
  • Confidential Informational handling

Certification

NNA, National Notary Association

HIAA, Health Insurance Association of America

Timeline

Administrative Coordinator, Warranty

Toll Brothers Inc.
03.2022 - 03.2025

Install Coordinator, Admin. Operations

Freedom Forever Solar
10.2020 - 01.2022

Install Coordinator, Admin. Operations

Sunrun
09.2019 - 06.2020

Administrative Coordinator, Office Management

Adecco USA
01.2012 - 09.2018

Liberal Arts And Sciences

Pasadena City College

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Zianee Hunter