Zierra Chambers
Charlotte,NC
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Day Treatment Case Manager
Support Inc.
Gastonia, NC
02.2024 - Current
- Facilitated CFT meetings to address consumer's goal to help identify their strengths/ weakness to assist with their transition back to school.
- Created and implemented the consumer's Person Centered plan.
- Submitted NCTOPPS and authorizations in a timely manner.
Clinical Mental Health Counseling Intern
Genesis Project 1 inc.
Charlotte, NC
10.2023 - 06.2024
- Conducted initial assessments of clients by utilizing diagnostic tools and other assessment techniques.
- Provided individual, couples, and family therapy services to clients in a clinical setting.
- Attended weekly supervision meetings with Clinical Supervisor to discuss progress of cases and receive feedback and guidance.
Foster Care Coordinator
CTS Health
Gastonia, NC
03.2023 - 01.2024
- Developed and implemented individualized service plans for foster care children. Also making adjustments to PCPs that was deemed appropriate for the child’s treatment plan.
- Completed NC Tops & maintained accuracy of documentation to ensure each child’s authorization got approved. Identified appropriate community resources and provided referrals for services.
- Conducted home visits to ensure the safety of foster care children. These visits also included the monthly CFT meeting with each child’s support team such as social worker, therapist, teacher, etc.
Business Associate
Wake Forest Baptist Outpatient Imaging
Winston Salem, NC
06.2022 - 03.2023
- Registered patients for outpatient procedures and emergency services.
- Carefully checked insurance information for benefits coverage.
- Processed cash, debit and credit card payments for services rendered and printed receipts detailing services.
Mental Health Technician
Old Vineyard Behavioral Health
Winston-Salem, NC
10.2020 - 03.2022
- Accurately document all observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Provide excellent service to patients through personable communication.
- Conduct 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
Mental Health Technician
Rockford Center
Newark, DE
01.2020 - 09.2020
- Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
- Handled various patient-oriented duties, including vital sign monitoring, and patient behavior assessments.
- Identified and addressed individual mental health challenges to support patients.
Direct Support Professional
BANCROFT
WILMINGTON, DE
05.2019 - 01.2020
- Administered necessary medications as directed by care plan.
- Tracked and reported clients' progress based on observations and conversations.
- Improved patient outlook and daily living through compassionate care.
Area Supervisor
DDS DISCOUNTS
WILMINGTON, DE
06.2018 - 05.2019
- Supervised store opening and closing procedures, which included counting cash drawers and making bank deposits.
- Built and maintained effective working relationships with peers and upper management.
- Trained new team members in cash register operation, stock procedures and customer service.
Education
Master of Science - Clinical Mental Health Counseling
Capella University
Minneapolis, MN06.2024
Bachelor of Arts - Psychology
WESLEY COLLEGE
12.2017
Skills
- Patient Care
- Knowledge of Medical Terminology
- Excellent Customer Service Skills
- Active Learning
- Conflict Resolution
- Cross-Functional Team Collaboration
Affiliations
- National Honor Society of Leadership
- Psi Chi: The International Society in Psychology
- Dean's List, 12/2017
Certification
CPR & First Aid
Child Abuse Response Specialist
Timeline
Day Treatment Case Manager
Support Inc.
02.2024 - Current
Clinical Mental Health Counseling Intern
Genesis Project 1 inc.
10.2023 - 06.2024
Foster Care Coordinator
CTS Health
03.2023 - 01.2024
Business Associate
Wake Forest Baptist Outpatient Imaging
06.2022 - 03.2023
Mental Health Technician
Old Vineyard Behavioral Health
10.2020 - 03.2022
Mental Health Technician
Rockford Center
01.2020 - 09.2020
Direct Support Professional
BANCROFT
05.2019 - 01.2020
Area Supervisor
DDS DISCOUNTS
06.2018 - 05.2019
Master of Science - Clinical Mental Health Counseling
Capella University
Bachelor of Arts - Psychology
WESLEY COLLEGE
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