Zildghian Astorga
Homestead,FL
Summary
Self motivated and highly detail oriented professional with strong analytical and problem solving skills. Able to work independently or with others and to multi-task. Consistently prioritized customer satisfaction by actively listening to their needs, finding a resolution to the problem, and providing clear information to avoid further issues down the line. Dedicated and conscientious individual with strong sense of responsibility.
Overview
20
20
years of professional experience
Work History
Senior Accounts Receivable Analyst
Verizon Wireless
11.2018 - 09.2023
- Improved cash flow by monitoring and managing outstanding accounts receivable balances.
- Monitored changes in industry best practices, implementing relevant techniques for improved accounts receivable management.
- Boosted stakeholder satisfaction with prompt resolution of client inquiries regarding invoice disputes or payment issues.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Prepared spreadsheets using formulas, V-lookup and other intermediate and advanced Microsoft Excel skills.
- Strengthened relationships with clients by providing exceptional customer service during the collection process.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Supported organizational growth by providing insightful analysis on accounts receivable trends and performance metrics.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Collaborated closely with the sales team, ensuring alignment between invoicing practices and contractual agreements with clients.
- Increased collections efficiency by implementing effective payment reminder strategies.
Accounts Receivable Specialist
Marine Harvest USA
01.2014 - 01.2018
- Improved customer satisfaction by providing prompt, courteous service when addressing billing concerns or inquiries.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Matched purchase orders with invoices and recorded necessary information.
Education
Accounting And Finance
Keiser University
Fort Lauderdale, FL06.2012
Skills
- Strong Vendor Relationship Management
- Attention to Detail
- Handling Confidential Materials
- Accounting Software Proficiency
- Strong Analytical & Problem Solving Skills
- Proficient with MS Word, Excel, Outlook, Powerpoint, AS 400, JD Edward, EDI
- Fluent in English and Spanish
Timeline
Senior Accounts Receivable Analyst
Verizon Wireless
11.2018 - 09.2023
Accounts Receivable Specialist
Marine Harvest USA
01.2014 - 01.2018
Accounting And Finance
Keiser University