Josephine B. Spinali
Summary
Accounts Receivable professional with over 10 years of experience in managing complex, high-volume portfolios within construction and manufacturing sectors. Expertise in proactive collections, client communication, and cross-functional collaboration to resolve disputes and enhance cash flow. Proficient in ERP systems such as SAP, QuickBooks, and Intacct, along with advanced Excel skills for reporting and analysis. Recognized for efficient task completion, ledger reconciliation, and financial reporting, ensuring accuracy and timeliness in all financial activities.
Overview
11
11
years of professional experience
Work History
Senior Accounts Receivable Analyst
Karcher North America
10.2021 - Current
- Manage a high-volume, complex portfolio of B2B customer accounts in alignment with the company’s collections playbook.
- Perform timely and strategic outreach via phone and email to collect outstanding balances, including regular follow-ups with high-level executives.
- Respond to internal and external inquiries, delivering clear and accurate account updates with a customer-first mindset.
- Research and resolve account discrepancies, unapplied cash, and payment variances through detailed reconciliation and communication with internal teams.
- Coordinate dispute resolution efforts with Sales, Billing, and Customer Care, ensuring a smooth resolution process.
- Maintain accurate documentation of all collection activities, including communications and payment arrangements, using SAP and internal CRM tools.
- Create and distribute aging reports, bad debt summaries, and portfolio updates for leadership, highlighting trends and recommending improvements.
- Partner in cross-department initiatives aimed at improving AR processes and reducing DSO.
Accounts Receivable Analyst
Advanced Assembly
05.2020 - 10.2021
- Handled full-cycle AR for a diverse customer base, performing collection calls and email outreach to maintain healthy aging.
- Reconciled complex accounts using SAP, resolving discrepancies related to contracts, delivery schedules, and invoicing terms.
- Delivered prompt responses to client and internal requests, improving transparency and client satisfaction.
- Participated in monthly close processes, including account reconciliations and journal entries.
- Identified recurring collection issues and contributed ideas for process improvements and automation.
Accounting Specialist
Centerline Solutions, LLC
12.2015 - 01.2019
- Oversaw end-to-end AR responsibilities, improving on-time collections and reducing outstanding balances.
- Collaborated cross-functionally to resolve billing disputes and ensure contract compliance.
- Developed and maintained weekly aging reports and unapplied cash reports to improve cash flow visibility.
- Utilized multiple systems (QuickBooks, Intacct, Excel) to ensure consistent and accurate reconciliations.
- Contributed to AP functions, per diem reimbursements, and vendor check runs.
Accounts Receivable Specialist
Lifeloc Technologies, Inc.
02.2014 - 12.2015
- Processed daily invoices and incoming payments, maintaining accurate records across multiple platforms.
- Managed collections for delinquent accounts with an emphasis on professional communication and dispute resolution.
- Reviewed and processed credit applications, assisted with customer onboarding and credit risk evaluation.
- Supported month-end closing duties, including reconciliations and internal reporting.
Education
B.A. - Accounting
University of Arizona Global Campus
05-2027
B.A. - Accounting
Community College of Denver
01-2027
Skills
- SAP
- Financial analysis
- Account management
- Customer relationship management
- QuickBooks
- Intacct
- MASS90
- Microsoft Excel
- Google Workspace
- Collections strategy
- Portfolio management
- Customer communication
- Account reconciliation
- Dispute resolution
- Credit risk assessment
- Application processing
- Financial reporting
- Trend analysis
- Internal cross-functional collaboration
- AR documentation
- Compliance
- Process improvement
- Problem-solving
- ERP systems
Skills And Tools
SAP, QuickBooks, Intacct, MASS90, Microsoft Excel (pivot tables, VLOOKUP, advanced formulas), Google Workspace, Collections strategy & execution, Portfolio management, Customer communication (including C-suite), Account reconciliation & dispute resolution, Credit risk assessment & application processing, Financial reporting & trend analysis, Internal cross-functional collaboration, AR documentation & compliance, Process improvement & problem-solving
Timeline
Senior Accounts Receivable Analyst
Karcher North America
10.2021 - Current
Accounts Receivable Analyst
Advanced Assembly
05.2020 - 10.2021
Accounting Specialist
Centerline Solutions, LLC
12.2015 - 01.2019
Accounts Receivable Specialist
Lifeloc Technologies, Inc.
02.2014 - 12.2015
B.A. - Accounting
University of Arizona Global Campus
B.A. - Accounting
Community College of Denver
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