Zina Ettangi
Queens,USA
Summary
Driven individual with a diverse background and several-year career in developing and sustaining effective relationships with customers to increase business opportunities and sales. Successful at providing exceptional customer service through personal connection and breaking language barriers.
Overview
6
6
years of professional experience
Work History
Hospitality Worker
Applebees Bar & Grill
New York, USA
11.2022 - Current
- Handling multiple drink orders, managing bar inventory, and engaging with customers at the same time mirrors the multitasking required in media planning.
- Understanding customer behavior and preferences helps in tailoring digital ad strategies for better engagement.
- Precision in mixing drinks and following recipes is similar to the accuracy needed in media planning, analyzing data, and ensuring campaigns run flawlessly.
Associate Teacher
Success Academy
New York, USA
01.2024 - 06.2024
- Managed lesson plans, grading assignments, and coordinated activities required excellent organizational skills, critical for handling multiple media campaigns and deadlines.
- Constantly adapted to different learning styles and classroom challenges.
- Engaged students with creative lessons and interactive teaching methods mirrors creativity.
Marketing & Communications Service Coordinator
Department of Education
Brooklyn, USA
08.2022 - 12.2022
- Collaborated with the principal and PTA to plan and execute fundraising events, including 'Pretzels with Parents,' overseeing event logistics, and managing budget discussions to ensure financial feasibility.
- Worked closely with the school principal and parents to handle financial reporting and ensure appropriate use of funds, aligning with department goals and regulations
Associate District Manager
Automatic Data Processing, ADP
New York, USA
01.2022 - 05.2022
- Utilized sales analytics and performance data to refine prospecting strategies and improve conversion rates.
- Partnered with internal teams, including implementation specialists and customer success managers, to ensure seamless client onboarding.
- Resolved client concerns efficiently, reducing churn, and improving the overall customer satisfaction score.
Marketing & Administrative Assistant
Dickinson in Spain
Málaga, Spain
01.2019 - 06.2019
- Created and managed weekly event calendars to provide educational and cultural immersion experiences for study-abroad students, ensuring cost-efficiency and maximizing participation..
- Successfully organized and led a fully immersive Spanish-language tour attended by 75% of peers, fostering cultural engagement and language practice.
- Collaborated with the Faculty Director by managing program logistics, coordinating student excursions, and facilitating onboarding, demonstrating strong organizational and leadership skills.
- Utilized tools like Google Calendar and weekly planners to balance administrative duties, volunteer work, and personal studies, ensuring a structured and efficient workflow.
Education
B.A. - International Business & Management, Spanish, Anthropology
Dickinson College
05.2020
Marketing & Translation
University of Málaga
05.2019
Skills
- Bilingual Proficiency; Spanish & Arabic
- Event Planning & Coordination
- Program Management
- Microsoft Office Suite
- Freelance Tutoring
- Organizational Skills
- Digital marketing
- Creative problem solving
Leadership Experience
United States Navy Officer Candidate School Training, 05/22, 09/22, Trained in leadership, discipline, and strategic decision-making, which influenced my ability to manage and lead educational programs effectively, ensuring structured environments that support both students and faculty.
Timeline
Associate Teacher
Success Academy
01.2024 - 06.2024
Hospitality Worker
Applebees Bar & Grill
11.2022 - Current
Marketing & Communications Service Coordinator
Department of Education
08.2022 - 12.2022
Associate District Manager
Automatic Data Processing, ADP
01.2022 - 05.2022
Marketing & Administrative Assistant
Dickinson in Spain
01.2019 - 06.2019
B.A. - International Business & Management, Spanish, Anthropology
Dickinson College
Marketing & Translation
University of Málaga
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